Should I give up on my 830?

I got the 830 and have used it for a couple handfuls of rides. In that time, it has been unreliable. Various things it has done at one point or another (or multiple incidents per ride):

Unable to keep a connection to my sensors (Garmin speed, radar, plus Stages Power) and phone (iPhone XS Max)

'Constantly' losing GPS connection (I have it set to GPS + Galileo).

So, I upgraded the firmware to 3.50, then ...

Device locked up during a ride and I had to 'hard reboot' with the device's keys.

To remedy that I reset the device to factory, then upgraded the firmware to 3.50 and re-paired my devices and phone. That seemed OK for a while, but then during a ride yesterday it rebooted. 

I got the 830 because I wanted the maps that I do not have on my 520, plus the trail forks integration. If it weren't for the Varia integration I probably would have just gone with a Wahoo.

I'm 'torn' because I've been usually pleased with the Garmin devices and they are mostly reliable. Did I just get a 'crap' sample? I can probably exchange it for a replacement but thought I'd see how you guys were getting along with yours. Otherwise I'll return it for a refund and wait until Wahoo can integrate with the radar and move on.

Thanks,

Louis Marchesi

Parents
  • GPS+Galileo is a know issue.  Use the beta GPS firmware or don't use Galileo until the GPS firmware is updated.  The update to 3.50 should have helped fix the connection issues you were having.  It is due to having Bluetooth and ANT+ connections at the same time.  What happens if you don't pair your phone?

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  • GPS+Galileo is a know issue.  Use the beta GPS firmware or don't use Galileo until the GPS firmware is updated.  The update to 3.50 should have helped fix the connection issues you were having.  It is due to having Bluetooth and ANT+ connections at the same time.  What happens if you don't pair your phone?

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