Paused Ride Loss of Data

JMarhoefer
7 months ago

I'm using my 1050 (FW 9.11) to record two rides with my family that involved an intermediate stop for coffee one time and a quick meal the other.  With the 1040 I would stop the ride and power it off. At the conclusion of the break, I would power it back on and start the ride and it would pick off where I left off.  At the conclusion all the data would be there.

I did the same thing with my 1050 but it loses the first half of the ride data with the exception of elapsed time and total distance.  The map shows me starting at the point I resumed the ride, and all ride data - power, HR, cadence, etc., prior to the restart of the 1050 is lost.  The upload to Strava was only the second half of the rides.

Has anyone else experienced this or is this an error on my part?

  • 0 4 days ago

    I'm having the exact same problem. Ride to work, pause, turn off Edge 1050, turn it back on to ride home. Save the ride at the end. I get the message that ride details could not be saved or some equivalent message and then only the ride home is uploaded. This is really annoying and only started happening a few weeks ago. Please fix this!

  • 0 4 days ago in reply to kromozome

    Hey , can I reach out to you via email to collect some additional details? I'd use the email associated with your forum account, no need to post it here.

    It may help others here to clarify, are you stopping your activity timer and then powering off the Edge 1050 with the 'Power Off' menu option?
    The other option you could be describing is pausing the activity and putting the Edge to sleep (not a full power off).

  • 0 4 days ago in reply to Garmin-Clayton

    Thanks for the prompt reply Clayton. So I’ve been doing this the same way for years now on my 1030, 1040 and now 1050. Start ride on the Edge, commute to work, get to work, hit the stop/ pause button, do not save the ride but instead do a full power off (not sleep) in order to preserve battery. Then when I am ready to ride home I power on the device, the first half of the ride is still displayed and I hit start again. Get home, press stop and save ride. No issues for years doing this until the last 3 weeks or so. At first I thought I must have pressed the wrong buttons somehow but yesterday I was very deliberate and pressed each button carefully. The screen then showed “unable to display ride details” or something close to that and a spinning icon. When I escape out of that screen it backs out to a new ride with zero miles. Each time I check Strava only the 2nd half of the ride shows up. Interestingly, I just checked my Garmin Connect and the whole ride distance is displayed for yesterday. Well that’s just weird! Thanks for your help!  

  • 0 2 hours ago in reply to Garmin-Clayton

    Just had an entire ride fail to upload, since the first section seems to contain an error...
    Judging by the manual upload it should be on your servers (it added a (1) to the file name).
    I managed to upload a "fixed" one, but that flat out cut off around 15 minutes of my ride :/

    It would seem the problem is getting worse over time in my case.