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16.13 Sensor issue Garmin Edge 1040 Solar still present

Hi, 

After update to 16.13 bug is still present in my case.

After wake up from sleep I see sensors but when I hit Ride after 10 - 20 secodns sensor are gone :( 

Best

Tomek

  • since you have 2, can you try switching the modules with the strap and try each? How are you cleaning the straps?

  • Of course I did that. I have tried both straps, both sensors. Straps are clean like new. Please, check any of my rides, you will find that after every PAUSE longer that 10-20min, sensor is Comnected (Edge says so, at least) but there is no value, no number, for usually 7-10min, after resuming the ride, or sometimes the real value never apears again (yesterday ride). And also I used to have also 3rd HRM not dual, the same problem 1 month ago.

  • Do I have your permission to reach out to you directly?

  •  Hi :) Yes of course, I will try help to resolve issue :) Do you need my email ? 

  • Same Here :-( third update in a row wich doesnt work with sensors

  • If you are experiencing this with sensors and Edge on version 16.13, please reply in this thread:

    • Do I have your permission to reach out to you directly?
    • What Country are you in?
  • Today I went back to Firmware 14.50 because i have no time for more  Beta Testing.

    Ill try a newer firmware in some weeks or months when it works.

    Thanks

  • I bought the Standard 1040 with sensors package last year.

    Upon turning it on today, the first ride of the season, the latest firmware 16.13 was offered, so I accepted.

    After the reboot I started a new ride, but the sensors didn't show up, and I tried to add them while the ride mode was active, but the sensors couldn't be acquired, so I continued my ride to the hill top. Once there I saved my ride and turned off the Edge 1040.

    I bought the Wind Field app, and it was present and worked fine via Garmin Connect and my Pixel 7 Pro.

    I restarted the Edge 1040, and immediately added the sensors, which was successful.

    I started another ride, and the sensors were there this time, and they stayed active for the ride back home. Yay!

    ***

    With my Edge 1030 Plus in ride mode it could acquire previously installed sensors as they became active, IIRC.

  • Hi Team,

    same issue for me. I noticed the other day that my speed sensor wasn’t pairing. I checked the battery, and it seemed low, but not terrible. I changed the battery anyway, and the next ride, the speed sensor was back, but vector 3 stopped. The vector 3 had initially paired, but failed during calibration, and that was it, wouldn’t connect after that. 
    Radar, speed, cadence and HRM were working. 
    I upgraded to 16.13, but it’s still not seeing the Vector 3. 
    On startup, the Vector 3 flashes green a few times and then stops flashing. It’s as if  the vector 3 thinks it’s connected, but the Edge doesn’t. 
    I used a blue tooth monitor on my phone, and it could see the vector 3 and the battery status was good. The 1040 was using Ant to communicate with Vector 3. 
    no amount of power cycles of the 1040 seem to help connecting. 

  • Update:  I removed Vector 3 from my 1040.  Repaired, and it was found.  
    Let's see how tomorrow morning's ride goes...   Fingers crossed