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Ride Sync over Bluetooth doesn’t work (eBike Data)

federico.regazzo
over 2 years ago

Hi,

I’ve got a problem with my new Edge 1040. 

When I end and save a ride it doesn’t sync to Garmin Connect if I’m connected to the iPhone with Bluetooth. It works only with Wi-Fi and even in that case I have to force the synchronization. 

The Edge connects fine with the iPhone and syncs everything except the rides!!!

I tried to reset the device but nothing has changed. 

Does anyone have a solution or some suggestions to try?

It’s so frustrating…. and every time the same with new devices…

Thanks. 
Federico

  • 0 over 2 years ago in reply to tariqrazzaq

    Do you have WIFi enabled on the Edge?  If yes, try disabling it.

  • 0 over 2 years ago

    Yep, no BT syncing on my new Edge 1040 either. It took Garmin so many years to make this work reliably on previous devices, but had been good on my 1030 for some time now. With the 1040, I've had no luck. Using a wireless connection or USB cable is not always an option when I'm on vacation or finishing the ride away from home.

  • 0 over 2 years ago

    Same thing here. Just finished a ride and my new Edge 1040 (3rd ride with it) didn’t sync with Garmin Connect. Also, Garmin Connect is a pain to initiate and is hit or miss. 

  • 0 over 2 years ago

    is this fixed? I am having the same problem. Sync isn't working. I upgraded from a 1030 to the new 1040 and sync is a real pain. 

    1. It never works with the app on my iPhone 13.

    2. I have to hit wi-fi sync manually about 10 times before it works. 

    This thing is broken?

  • 0 over 2 years ago

    Mine has been syncing with Bluetooth ever since I disabled wifi on the Edge.  Not always instantly but it does sync.  You don't have to delete your wifi info just disable it in settings.

  • 0 over 2 years ago

    Since the latest Connect App update two or three weeks ago it finally works consistently for me.

  • 0 over 2 years ago

    I have same problem. Synch takes ages. Only uploads ride if I force a wifi synch. Very frustrating. My edge 1000 and my fenix 6 pro both upload instantly. Edge 1040 takes lots of manual forcing of upload. Not much fun given how much this thing cost.

    p

  • 0 over 2 years ago

    Same issue, brand new 1040 Solar from out of the box doesn't sync activities via bluetooth, but syncs weather. Updated to latest beta, same issue.
    Only Wifi. Annoying that weather doesn't sync via wifi.
    iPhone 13 mini, latest iOS stable. Connect updated.
    Any hint? 

  • 0 over 2 years ago in reply to 3799751

    I don't think that matters if you have solar or non solar 

    Strange on my case seems to be ok now, but I have beta 14 14 , same , IOS , iPhone 13 

  • 0 over 2 years ago in reply to 3799751

    This is how I do after every ride. Sync once sync twice. (Somtimes helps and works here .)Say fck garmin. Close connect app on the iphone. Sync. Say fck garmin. Sync and check if training load shows the same number in connect as the edge.