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Strava Segments not syncing Edge 1040

I cannot get my Strava starred segments or courses  to sync on my Garmin Edge 1040 Solar.  I upgraded from a 530 to the 1040 Solar (had no issues with 530 and segments) and always see the same "Sign into your Strava account using your Garmin Connect account" via the segments widget. I am signed in and see "segments" widget on my web-based connect dashboard with my starred Strava segments. In the garmin connect app I see that segments are also enabled.  Anyone else have the same problem?

I have tried these things....

1. Disconnected Strava from Garmin and reconnected (on Strava's website) 

2. Disconnected Garmin from Strava and reconnected (via Garmin connect profile) 

3. Added new segments in Strava to hopefully force a sync (unsuccessful ) 

4. Tried syncs with Phone 

5. Tried syncs via Garmin express via USB-C Connector. 

  • for anyone who just read your "solution" to move to Wahoo. While you have some very valid points, Not many would know that there are 2+ features that Garmin has that Wahoo does not which are game changers (for some) when it comes to segments.

    1) Garmin let's you pull you Strava "Goal" for your segment, not just a KOM time or PR.  Using goals can have dramatic positive affects as we all know as cyclist and riding against a goal time can be super useful

    2) Garmin has an amazing way after the segment starts to show you how much you are behind or in front of your goal time while showing power and how much longer it will take, elapsed time, etc. While I do not know exactly what the screen looks like in wahoo when a seg starts, I believe they do not have that color changing on screen to show behind or ahead of goal. which again they do not even have the ability to go against your own goal.

  • Today I gave the last chance to the Garmin before returning it and getting a Wahoo. Obviously, it worked like a charm! LOL

    Yesterday I removed all segments from the Garmin with the Express app, after that, I made sure that only 100 segments were saved as favorite in my Strava account. After that, I desactivated and activated again the Strava integration with the Garmin Connect app.

    All segments showed up and it work pretty well.

    is it true that the Garmin can show only one segment at a time?

  • I agree on the first point, but disagree on the second one. Garmin's segment screen is mostly the rather useless graphics, while wahoo shows all the really usefull stuff and it's fully customizable. 

  • great picture! thanks for sharing. I am sure Wahoo's graphic and breakdown for the climbs as shown is superior. It even looks like it shows Ahead (and behind I guess) as you go on the segment. which is wonderful.

    Why they cannot add the GOAL is beyond me but if a rider uses that, then the wahoo becomes useless for that.

    I agree wahoo surely has its benefits and we all wish we could combine the best of both.

  • can you share how to get rid of all segments using the express app and I will try your way first. thanks Also what did you mean that the "Garmin can show only 1 segment at a time?" I said that??

    Barry

  • Ivan, does Wahoo accept suggestions for things to add like the Goal for segments?

  • You're wasting your time, Strava Live segments don't work on the Edge 1040. There's software issues effecting all devices, Garmin confirmed this directly to me, they also can't figure out a fix at the moment, nor can they provide an ETA. 

  • Why do you think I'm wasting it? I've sold my 1040 solar a long time ago and I'm perfectly happy with my Wahoo Roam 2 :)