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gradient lag 1030plus

3323924
over 4 years ago

My new 1030plus is reporting the gradient changes with an annoying delay (more than 4 seconds). When it says i'm ascending i'm already up and when it finally says i'm descending i'm already a few hundred meters on zero gradient. 

My 820 did not have this issue... Will this be fixed?!

Kind regards.

R.

  • 0 over 4 years ago in reply to 3801940

    Can you be more specific about your complaint regarding the climb and elevation screen?
    I confirm the lag-issue for gradient display but have not noticed a problem with elevation screen so far.

  • 0 over 4 years ago

    Same problem for me. new unit 1st reel ride with it today.

    and ClimbPro was NOT progressing during the climb in the graph .

    My 830 is doing a better job then the 1030+.

    is Garmin monitoring those comments to make this better !!!!

  • 0 over 4 years ago in reply to YanGreg

    Strange...
    I‘m riding almost daily and have not such problems. ClimbPro works flawlessly. So, your problem can‘t be common. 
    Maybe you lost satellits during the climb?

  • 0 over 4 years ago in reply to mcinner1

    ClimbPro works fine for me. It’s the reported gradient lag that is really bad. No such issues on previous Garmin devices. 

  • 0 over 4 years ago in reply to spiderbundy

    Seems Garmin knows about the gradient lag issue.  BTW, ClimbPro works fine for me as well.

    I received this email from Garmin on 9/18/20 (I granted them permission to access my account):

    Hello,

    I have a engineering ticket for a similar issue. I would like to add you to it. Do we  have permission to access your account?

    Thank you for choosing Garmin,

    Jason

    Product Support

    Garmin International

    My email to Gamin on 9/17/20 (they previously asked for my activities):

    Jason,

    Thank you for replying.
    I use the 1030+ for road cycling only.
    Activities folder is attached.
    This gradient lag issue was also a problem with the Edge 820, apparently:  https://forums.garmin.com/sports-fitness/cycling/f/edge-1030/134099/gradient-accuracy-and-lag
    Please advise if we 1030+ owners may expect a resolution.  With the glaring exception of this issue I really like the 1030+.
    Regards,
  • 0 over 4 years ago in reply to jdpbike

    Brought my 1030 plus back to the shop where I bought it and they sent it to Garmin. I did a reset as suggested by Garmin support and the problem was still there. On top of that the data screen is now switching screens every 5 seconds even if all other screens are switched off it switches to the same screen. Really annoying... Let's see what they come back with. I also hope that they can solve it because other than this it's quite nice.  

  • 0 over 4 years ago

    Did any of you guys tried to change satellite type (GPS, glonass, Galileo) to see if it changes anything ?

    I am in Canada

  • 0 over 4 years ago in reply to YanGreg

    This problem plagued also the straight 1030 for quite a while in the past until they fixed it . This is what it kills me with Garmin: it looks like they don’t have a memory of the past. They probably have a huge developers turn over and there’s no coordination between them. 

  • 0 over 4 years ago in reply to valerio.zamboni

    I just received a brand new device and tested it yesterday. It's still slow although it seems a little bit faster (but maybe that's just me wanting so badly that it's faster). Maybe the whole methodology to calculate the gradient is different from the 1000 and that's why??? I will test it again with just GPS and switch off Glonass and see what happens. 

  • 0 over 4 years ago in reply to jgielens

    On saturday I have ride with a friend with edge 830, for him it was the same , delay or lag in displaying of the gradient , for me with 1030 it was almost instant,

    830 and 1030 plus I think shares same gps cipset, (i dont know if same barometic )