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Garmin Express- continued prompts to update maps

I selected Europe as the only region I want to install on my device.

However, GE keeps insisting on informing me that I can put additional maps onto the device- is there any way to remove this prompt?

Garmin-Matthew

Top Replies

Garmin-Blake over 3 years ago +1 verified

This has been escalated with new Express logs on the latest version. I will update this thread when I have more information to share.
Garmin-Blake over 3 years ago in reply to ccparkhill +1 verified

This is still an open ticket and I apologize for the lack of info. I understand it is frustrating to hear "we are still working on it" over and over, but it is also frustrating to hear nothing back.…
Garmin-Blake over 3 years ago +1 verified

For folks seeing this issue in Express, could any of you provide a screenshot of what you're seeing exactly?

There is a lot of good description in the thread already, but I'm just looking for any additional…
FELLMONSTER_LE over 4 years ago +7 suggested

Same issue here – super annoying.

Garmin Express informs me again and again that 5 item need to be updated. After successful download (either one or all five) the update(s) are applied. Then the…
bloom34 over 4 years ago in reply to Divonko +4

I have called Garmin Support it's an issue with Garmin Express, I was told it should be fixed in the next GE update.
Stempnakowski over 4 years ago +2

Seeing this as well. Tells me I have 5 maps to update. Over and over.

All Replies

0 forgotrafe over 3 years ago

New version 7.3 for Windows too. Shame it still just goes round and round in circles. Says "Updates Available", so you press "Install" and it then takes you back to a screen that says "Updates Available"

0 Garmin-Blake over 3 years ago

For folks seeing this issue in Express, could any of you provide a screenshot of what you're seeing exactly?

There is a lot of good description in the thread already, but I'm just looking for any additional details to help escalate this issue.

0 forgotrafe over 3 years ago in reply to Garmin-Blake

Happy to help. Step-by-step screenshots in attached PDF along with directory of my Garmin. I'm Technical Director for a software company, if there's anything you need me to do, just ask on here or directly.GarminSyncIssues (1).pdf

0 colin-campbell over 3 years ago in reply to Garmin-Blake

I asked Garmin Express to check for updates, and it told me Version 7.3 for Windows was available. I upgraded, and installed the current Trailforks map. That seemed to work, so I unplugged the Edge, closed Garmin Express, and started again. This time, I had only two updates - North America and Europe. I installed the current North America map successfully, I'm leaving Europe for another time, since I cannot travel currently.

Everything seems to be working for me at the V7.3 level of Garmin Express.

forgotrafe, maybe you need to disconnect your Edge, close Express, and start over. I hope it works for you, too!

I edited my post to remove the check mark on "Suggest as Answer". I don't know why it worked for me, and leaves others hanging.

0 Stevenciu over 3 years ago in reply to Garmin-Blake

Hope this helps. Installed GE 7.3.0.0 but it didn't help. Again, this is with a Garmin 1030 Plus with 4.0 firmware installed.

0 forgotrafe over 3 years ago in reply to colin-campbell

Tried all those things and nothing gets me out the loop.

0 forgotrafe over 3 years ago in reply to Stevenciu

Stevenciu - that video is exactly the behaviour I get, including the empty Manage Maps screen.

0 Rafa over 3 years ago in reply to forgotrafe

Same problem!!!

0 5343636 over 3 years ago in reply to Rafa

Me too, for weeks now. This issue was supposed to be escalated. The most expensive Edge and it doesn't work yet the 530 works. If this is Garmin idea of escalation then we will be waiting a lot longer.

0 5343636 over 3 years ago in reply to Stevenciu

I cannot watch the video on my Mac for some reason. It says unsupported video format.