• RE: Rash with Garmin Vivoactive 4S

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • Rash under HR sensor wearing Vioactive 3

    I have been wearing my Vivoactive for a couple years with no problems but a few months ago I started getting a rash then the skin flacked off just under the HR sensor.  I have been wearing watches for over 40 years and have never had a problem like this…

  • RE: Rash around Optical HR Sensor

    Any help with this issue?
    I don't think we should be offering medical advice here. Anyway, not every FR235 user gets a rash from using it – but I do. My solution is simply to either swap wrists for wearing the watch every 24–48 hours, if I don't leave…
  • Skin irritation

    I also have this problem with Garmin rubber bands on my Epix Gen2, S62 and Vivo watches. I noticed that this rashes happened when I put my arm on arm rest for an extended period of time. Like when I’m on the plane on in long meetings.

    Try apply…

  • RE: Wrist rash using instinct Solar

    See comment from Garmin. Contact support directly.

    Any user who experiences any sort of skin irritation will need to reach out to us directly at support.garmin.com. We will need to gather information from you that we would not ask for…
  • Red skin under sensor

    I got red skin under sensor. i had many garmins and never had this problem even in summer. wash my watch after every workout.

    i turned on spo2 allday and after one day I got red rash. hurted if i touched it.

    turned of spo2 and two days later rash is almost…

  • Vivomove HR rash

     I have developed a rash under the watch face. I have washed it, worn it looser switched wrists and it still develops. Any tips on why this happens, I love the watch but the itch is getting to be too much

  • RE: Rash on wrist by vivoactive3 music

    There are a lot of threads out there on this. Just look up "skin irritation." Also, Garmin will want you to report this via the Garmin Support site.

  • RE: Instinct HR sensor causes a rash

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • RE: Rash/ irritation from watch and band

    Hello! 

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that…