I have tried every tip to get my vivoactive 4s to charge ie cleaning connecting pins, charging via laptop but it still doesn’t charge. The watch becomes very hot and no charging icon presents. Watch is one month out of warranty so very disappointing if…

How do you use solar charging? Because when I let my watch directly in the sun it does not charge at all. 

Would some technically savvy person please convey to me what is the maximum charging current for the vivosmart 5?  I am asking because my new device is charging incredibly fast while using a 3.1A wall charger.  I am concerned that too fast a charging rate…

As wireless charging is not implemented in any Gamin watch, not planned in any upcoming one, I was wondering if any magnetic tip such as this "Magnetic Charging Cable" could be done for the specific Garmin connector.

Not sure about the long…

I have a 2 year old Garmin Lily which was perfect for my needs and with no problems until a month ago. At this time the battery started taking longer to charge but still lasted 4 to 5 days. Now it will no longer charge at all with the white triangle and…

Hi! My lily watch is not charging and is just blank. No white triangle. Just dead. What can I do?

Left it to charge between19:30 and 22:30

Body battery went down from 52% to 32%...

Has anyone noticed their step count resets after charging? They reset on the watch and the app, which is extremely frustrating. Not sure if there’s a way to fix this? This wasn’t an issue until the last update. 

Hello, I am having a weird problem, probably since the last update (I'm on 7.80). I charge my watch up to 100%, and when I unplug it, the battery starts draining really quick, i.e., some 5-10% every hour. If I restart the watch, though, battery drain…

During my 1st year of usage, my Vivoactive 4s had issues getting charged - battery logo appears to indicate it is connected to cable but after awhile the battery percent falls rather than rise. Initially thought it was the cable causing this problem so…