• Vivoactive 4 won't charge

    My Vivoactive 4 has not accepted a charge the past 2 days.  I put it on the charger and the little battery icon shows up but it doesn't actually ever charge.  I've tried holding down the top button for 12 seconds until it clears and then trying again…

  • Body Battery not charging

    After multiple soft resets, my body battery still won't charge. After I do a soft reset, it will jump up, but once it goes down it will not charge. If I don't reset, it will stay at 5 forever.

    I know others have had this problem, but I can't find…

  • vivoactive 4 won’t charge

    My vivoactive 4 won’t charge - so I bought a new one ( same model) - now having problems with Garmin Pay not downloading my cards - in Connect it shows Vivoactive 4(2) how do I remove the old one and form an account for the new one

  • Vivomove Trend Charging Issues.

    My Vivomove Trend has stopped charging.

    When I attach the charger, the watch face shows that it is charging for around 30 seconds, then I get the warning triangle, my Trend vibrates and returns to the watch face.

    I have tried the charger in 2 separate…

  • Lost data when charging

    Tonight, my Vivoactive 4 was at 9654 steps and the battery died. I plugged it in to charge. When it came off the charger, it showed 7300 steps and all steps that I took between 4PM and 9PM were gone from the graph. Any suggestions on how to recoup my…

  • Vivoactive 3 non charging

    When I plug the charger I don't often get the charge flash. I get the same with my partners charger. Both work with hers so it has to be the watch connector at fault. Anyone else had this issue ? I'm thinking I'll have to send it back, its only 8 months…

  • Vivoactive 4 won’t charge

    Former Member
    Former Member

    I am on my 4th Vivoactive 4s - after 6-12 months of usage they don’t charge and I have got them replaced on warranty. This time I tried pressing top button before plugging into USB of computer and holding for 30 seconds as per suggestion on this site…

  • Quick charge Venu 2

    I have a venu 2 and from the last update the load stopped being fast because it was much slower. I don't know if someone else has experienced that.

  • Vivoactive 4s won't charge

    Did hold top button for 30 seconds while plugging in my computer, but did not work! Opened the garmin express app on my computer and connected my garmin. Once it connected to my garmin, my watch resuscitatd!!! Hope it'll work for you!

  • Emergency Assistance Text Charges

    Hi,

    We recently setup my wife's new vivoactive 4S emergency contacts and tested it out. It seems to work but I get two Texts, one from a Garmin Phone Number - which is OK with all location data, but also one from 20 203 which is a Premium Chargeable Text…