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Vivoactive 3 non charging

When I plug the charger I don't often get the charge flash. I get the same with my partners charger. Both work with hers so it has to be the watch connector at fault. Anyone else had this issue ? I'm thinking I'll have to send it back, its only 8 months old.

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Bugsy3658 over 4 years ago in reply to Garmin-Isabella +1 verified

Hi, I'm in neither . I'm in London, England.

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0 Garmin-Isabella over 4 years ago

Bugsy3658 said:
When I plug the charger I don't often get the charge flash. I get the same with my partners charger. Both work with hers so it has to be the watch connector at fault. Anyone else had this issue ? I'm thinking I'll have to send it back, its only 8 months old.

Hello! I would like to get this resolved for you can you tell me if you are in the US or Canada?

+1 Bugsy3658 over 4 years ago in reply to Garmin-Isabella

Hi, I'm in neither . I'm in London, England.

0 Garmin-Isabella over 4 years ago in reply to Bugsy3658

Okay no worries! Please reach out to to our Garmin UK team to assist with your watch. If you click on this link and scroll to the bottom, there is an option for "Chat" and "Phone" to get in contact with them.

https://support.garmin.com/en-GB/?productID=571520&tab=topics