Hi,
yesterday my watch crashed during trail running and then couple of minutes after the activity. The latest crash was last night and I lost sleep data. Is this software or hardware issue?
BR,
Janne
Hi,
yesterday my watch crashed during trail running and then couple of minutes after the activity. The latest crash was last night and I lost sleep data. Is this software or hardware issue?
BR,
Janne
The issue was resolved with the v11.18 software update.
If you continue to experience an issue, please reach out to Outdoor Product Support in your region.
Holy Moly. My daily crashing I2 solar stopped crashing since I disabled the NFC. Is that Rabbit card the cause of all the problems on the APAC machines? Or does the international version also come with…
Oh wow. So I tried this -- disabled the Rabbit card (along with its "express transit" feature), and it hasn't crashed in the few days since then. Also tried crashing it with Resume Later (normally a foolproof…
The issue was resolved with the v11.18 software update.
If you continue to experience an issue, please reach out to Outdoor Product Support in your region.
Hi, I’m having the same issue
I have the same issue. Instinct2 Solar, Ver 8.66.
There are more of us here. Some bug in FW. If you do a soft reset, it's quiet for at least a week.
Crash on my Instinct 2S APAC 8.66 as well. Had one this morning after waking up. Sleep data and score are recorded, but I’m unable to see stress, HR or body battery values on Garmin Connect while I was sleeping. Crash happened when:
1) Turned off battery saver mode
2) manually ended the sleeping mode (through the glance)
3) watch rebooted
To be honest, coming from an Apple Watch and having so many random crashes on the I2 is quite frustrating. Especially when data are lost.
It takes a while to sync sleep to GC. I have this problem too. I think its due to the chart having to be rendered in the GC app after the raw data is sent from the watch to GC, to GC servers, then back down the GC. I could be wrong though.
What is your data screen for running? I found I set Layout 5 Fields always crashed during running, So I deleted it and set a new Layout 4 Fields including HR/ Timer/ Distance/ Time of Day. It is stable without any crashing. I think it's a software issue. My Version is 8.66