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Why isn't the Fenix 7 receiving new features?

spratleywa
4 months ago

To whom it may concern, at Garmin, I'm NOT HAPPY that the Fenix 7 series has gone into maintenance mode so quickly. I've been a Garmin user for decades, starting with FR305, followed by every FR iteration since, along with a Fenix 3, multiple 6S Pros, several Edges, etc.  I even have 2 Index S2s, countless HRMs

I paid too much for my Fenix 7 Solar for it to become a dead-end device this quickly. Besides bug fixes, it has half-baked features (think swim, HRM auto-connect, etc.) that must be finished appropriately.

I have the FR955 Solar, which will keep me going since it is still getting new features. But it was released just a few months after the Fenix 7 in 2022, so I figure it will be dead-ended soon as well.

Thus, I'm dead-ending my support of Garmin devices.

  • 0 4 months ago

    I'm also Garmin user for 10 years and I'm fairly disappointed, when my Fenix 7x ss will broke I definitely buy Coros. Shame on You Garmin

  • 0 4 months ago in reply to Barman1234

    The FR265/965 range contains a good part of the hardware of the non-pro F7/EPIX.

    Not putting the latest software functions on this outdoor but including it on the FR265/965 range bothers me in principle.

    In France, an EPIX pro is still sold 100€ cheaper than an F8.

    Garmin takes a commercial positioning between the F7 pro / EPIX pro vs F8 range.

    In the past, there have been other watches dismissed due to commercial positioning, I am thinking of the Venu 2 Plus, the 945LTE

    EU remains even more excluded for ECGs for example.

     

    The real question is in view of this commercial positioning, and which I approve less and less, I think that competition is put forward.

    A product or a commercial approach continues and endures because we continue to make it work.

    Change is judged not in complaints but in actions!

  • 0 4 months ago

    But we got a new features, glance folders can be managed by the phone app now.

    Edit: Apparently not new, just a fix.

  • 0 4 months ago

    Id just really like the existing ones to work before they add any more "features".

  • 0 4 months ago

    Competing products costing  a tiny fraction of a Fenix or Epix get much better software support. Garmin is taking the same path like Boeing - short term profits at the cost of customers for eventual long term losses. The E series in Fenix and Instinct are an absolute shocker. Which other tech company uses 4 years or older internals for a newly released product? Advertising the Instinct as an outdoor and adventure device but with no maps is plain misrepresentation. As a Garmin user I am concerned at the direction they are taking.

  • 0 4 months ago in reply to Wolfindal

    Fenix Pro and Epix Pro not included yet probably to protect sales of Fenix 8.

  • 0 4 months ago

    This is 2025 when nearly all tech companies provide multi year support. The Fenix and Epix lines are comparatively expensive and for Garmin to end support after 2-3 years is unconscionable.

  • 0 4 months ago in reply to 2331063

    They are not dropping support - Fenix 7 is still receiving updates - it likely will continue to get updates even after the Fenix 9 is released (Fenix 6 is still receiving updates). It just won't be major new functionality - it will primarily be bug fixes. I bought this watch based on what it did when I bought it - it was not contingent on some new as of yet unannounced functionality, so the fact that it does more now than it did when I bought it is a bonus to me.

  • 0 4 months ago in reply to charper3
    charper3 said:
    it will primarily be bug fixes

    2 added, 1 fixed..