Fénix 6X pro “loadings maps”

Hello @SantiSolini

I am sorry to hear you are having trouble with this. If the watch is not connecting with Garmin Express, there are some steps I would recommend trying some initial steps: 

• Ensure Garmin Express is up to date. 
• Clean the contacts on the back of the watch and cable. For this, we recommend using rubbing alcohol. 
• You will want to try another cable, as well as port on the computer. 
• You can also try forcing the connection with the computer: Outdoor Watch is Not Recognized by Computer or Garmin Applications

If this continues, we would recommend trying a factory reset with these steps: 

1. Ensure the watch is powered off.
   • You may need to hold LIGHTfor up to 30 seconds to turn the watch off.
2. Press and hold BACK and START/STOP.
3. Press LIGHT to power the watch on while holding these two buttons.
4. After the first beep release START/STOP.
5. After the second beep release the remaining button.

Then try connecting with Garmin Express. Ensure the watch is up to date. You can then try pairing with the phone.