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Sleep tracking Quatix 6

Lars
9 months ago

I had a 24 day crossing with my quatix 6 on my wrist,  from Brazil to Azores,  and no sleep was registered. It is a high end saling watch, and I therefore expected it to register my sleep.

What can I be doing wrong.

  • +1 8 months ago

    Hello Former Member

    I am sorry to hear you had this issue. There are a few steps we recommend to help with sleep tracking. 

    • Make sure to wear the device at least 2 hours before bedtime and keep it on while sleeping.
    • Make sure the device's heart rate monitor is on, and the device fits snugly but comfortably.
    • Make sure your personal profile is set correctly, including a valid birthdate in Garmin Connect. 
    • Make sure that your average sleep and wake times are set correctly in Connect.
    • If your watch features the Battery Saver feature, make sure the During Sleep option is not turned on. 

    If you are still finding this is not tracking sleep, I would also recommend trying a hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again. 

  • 0 8 months ago in reply to Garmin-Laurie

    Hi I tied all Therese recommended action, but with no effect.  The sleep tracking  works well when not sailing for me. 

    I believe that the reason for it not working, could be the constant movement of the boat, but this should be taken care off in the software model.

    Kind regards, 

    Lars