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Cant get watch out of battery saver mode

2880438
11 months ago

The watch will not get out of battery mode. Have tried everything, nothing works.

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  • 0 11 months ago
    2880438 said:
    Have tried everything,

    Have you contacted Garmin Support?

  • Former Member
    0 Former Member 11 months ago

    Did everything include a full reset to factory defaults, and checking no buttons are stuck?

  • +1 11 months ago in reply to Former Member

    Hello 

    I am sorry to hear you are having this issue. There are a few things I would recommend trying for this. Once you have ensured the watch is fully charged, try these steps: 

    • Be sure the watch is on the latest software version 27.00. You can update this using Garmin Express on a computer. https://www.garmin.com/en-US/software/express/windows/
    • If you have not already, I would recommend completing hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power the watch on again. 
    • As @Data mentioned, if this is still not working, I would recommend cleaning the buttons. For this, submerge the watch in warm water for 10 minutes. Remove the watch from the water, and press the buttons repeatedly. 
    • You can  also try a factory reset with these steps: 
    1. Ensure the watch is powered off.
      • You may need to hold LIGHTfor up to 30 seconds to turn the watch off.
    2. Press and hold BACK and START/STOP.
    3. Press LIGHT to power the watch on while holding these two buttons.
    4. After the first beep release START/STOP.
    5. After the second beep release the remaining button.