Why is my fenix 6 disconnecting (since last update)

Hello JoostM

I am sorry to hear you are having this issue. For this, you will want to ensure once you have the watch paired with the phone, that you keep the Connect app open and running in the background on the phone. If a background refresh settings is available, ensure this is enabled. You will also need to avoid using any Battery Save or Power Save mode on the phone. 

If there is no change, I would recommend pairing the watch with the phone again, from scratch. 

1. Uninstall the Connect Mobile app
2. Clear the phone cache and history
3. Ensure the watch does not appear in the phone's Bluetooth menu. If it is, please remove the device
4. Powercycle the watch and phone. To do this, hold the Light button until this shuts off. Then power on again
5. Reinstall the Connect Mobile app
6. Try the pairing again ( Be sure there are no other Bluetooth enabled device nearby)

If this continues, you may also try a factory reset on the watch using these steps: 

1. Ensure the watch is powered off.
   • You may need to hold LIGHTfor up to 30 seconds to turn the watch off.
2. Press and hold BACK and START/STOP.
3. Press LIGHT to power the watch on while holding these two buttons.
4. After the first beep release START/STOP.
5. After the second beep release the remaining button.