CRASH after Garmin Software Update

Hello, Salut,

t'es bloqué à quel stade/écran ?

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Escaping from the boot loop

Next let's get your watch cleaned up so it stops boot looping. We will master reset the watch to do this, however, we have a feature that will help you recover your preferred settings easily.

Once again we need to start with the watch turned off, so if needed, repeat #2 in the section above.

1. With the watch Off, press the Power button once to tell it to begin powering on. Then immediately begin pressing and holding the Start and Back buttons.
2. Wait for the watch to beep once, then release the Back button.
3. Wait for the watch to beep a second time, then release the Start button.
4. This will have initiated a master reset on the watch. In the majority of cases, this master reset will clear out the problem causing the boot loop and bring your watch back to normal functionality.
5. If your watch continues to boot loop after this master reset, or if you fail to hear the beeps, please comment again to let us know, and we can continue troubleshooting.
6. While the watch is resetting, take a moment to clean up the Garmin Connect Mobile app (and your phone) to ensure that re-pairing works smoothly.
7. Open GCM and go to the More menu, then scroll down and select Garmin Devices.
8. From the Garmin Devices page, tap and hold on your Fenix/Epix watch. Select the option for Remove Device.
9. Then also open the Bluetooth menu of your phone and remove your fenix/epix watch from here too.
10. By this time your watch should have finished resetting, or be close to it. You can now re-pair the watch to Garmin Connect Mobile.
11. During pairing, the app will prompt you and ask if you would like to restore from a backup. For ease of use, I would recommend following these steps.
12. Our Device Settings Backup feature will help you reapply your desired settings, such as watch face options and which activity profiles you use. By default, backups are automatically generated around midnight every day. So there should be a recent backup pending for you to be able to restore from.
13. Following the steps to restore from backup will help your watch get back up and running without you needing to remember all your preferred settings. Please note that wifi networks and Garmin Pay details are not included in the backup, for privacy reasons.
14. There is a rare chance that the boot loop you experienced is becauseof a specific device setting. In which case restoring from the backup might reintroduce the boot loop you've seen. I do not expect this to occur for you, but if this happens please let us know, and we can investigate further.
15. More info on using this Backup and Restore feature is available here: https://support.garmin.com/en-US/?faq=fLogiPl4Vr5p8u0bFNWmK7
16. You do not haveto restore from a device backup if you do not want to do so.

Hi! I even created an account here to join your conversation. 

I just finished with support, and same as your story.

It's Garmin scam, they destroyed my perfectly working 6x sapphire with updated, and after complaibn they offered me post guarantee purchase of a REFURB of the same model - hilarious. Renewed refurb sent like mine to be refurbuished, and then sold for another user.

Shame on you Garmin, I feel like beeing robbed here. In your case they were saying about fenix 7 in my case they offered same model for a price around 200 EURO (800 polish zloty).

Great practices Garmin, well done.

Example from below did not help me, anyone managed to revese back to previous firmware?

Chat with support will end up only beeing robbed, so no sense talking to them.

1932714 -> any luck finding solution??