Hi Gamin,
Up until one or two month ago, my device was working flawlessly. But then, problems began, I am not sure if it was due to an update or not. Every night the phone (iphone) to which the watch is connected is set into airplane mode, I noticed that when turning back the phone in normal operation mode, it would not connect. Then I go and do an activity and them it does connect almost always, During the day, phone connectivity is very erratic. So I did what was suggested as possible solution in some forum messages which is basically all sorts of resets and power cycles, which did not fix the problem.
Botton line connectivity issues persist, in order to stablish a connection I need a workout to initiate it, I do not think that is the way it should work. Is there a way to roll back to a previous firmware version, to check if it is fw issue?
Battery draining issues. Again all of the sudden battery went from almost 3 weeks to around 1 week, that might be related to the connectivity problems, it is weel known that trying to establish a connection is a very power hungry cycle.
- When connecting to macOS (M2), I have cleaned the connector, and used 2 different cables:
- it does charge, that is already good
- it is not always detected, and whne it is disconnected from the computer, charging screen ramains for a rather long time, sometimes I even have to restart the watch.
Point of improvements for Garmin:
- If I am reconnecting-pairing the same watch, please do not send a welcome email, for your new device, I am already pretty upset because my expensive watch is not working as it should do.
- When checking the version of my device, it is always 26.00. it was 26.00 even after firmware update, and after rolling in the beta program. some of the screen changes and still 26.00?? I think something is not properly handled here.
- Since a user has the posibility to connect via usb cable, for those who it is still working, it will be great to be able to run some diagnostics on the health of the device, eg: battery charging cycles, etc..
I understand Garmin has added a lot of functionality in the last 4 years. This is my second 6x, first one was already replaced after 2 years and a bit, of course paying, and got refurb with only one year warranty. This second garmin 6x, which is almos 2 years, is already not working as expected. Shall I pay again for a nother 2 years??? Not sure about that.
I have had Garmin 2 and Garmin 3HR, which are really rock solid engaging watches, still nowadays are working OK. Unfortunately Garmin 6x sapphire does not live up to expectation. And, taking that into account, moving forward to newer version is very questionable.
