I can see numerous spots on my screen that cannot be cleaned. I am not concerned about scratches, but the blurry glass is driving me insane. Is there anything I can do about this?
I can see numerous spots on my screen that cannot be cleaned. I am not concerned about scratches, but the blurry glass is driving me insane. Is there anything I can do about this?
Does it mean that it works as expected and there's nothing I can do except buy a new watch?
I bought sapphire version only because my previous Fenix 3HR was extremely durable there were no scratches or spots after three years of usage in identical conditions and activities.
I am sorry - it means chemicals came into contact with your watch and broke down the protective layer on top of your sapphire crystal. Your watch remains extremely durable but it now shows normal wear and tear based on its own experiences while being worn.
I didn’t have ANY contact with chemicals. Can it be a defective protective layer? Can I recover it somehow in the service center?
Can I recover it somehow in the service center?
You are always welcome to reach out to your nearest Product Support or Authorized Dealer in your region to discuss it further. I can only go by your photos and what my thoughts on it come from looking at hundreds of photos over the last 11+ years. It doesn't mean I am right. It is simply what I believe I see. I am sorry you have the issue.