I experience for first time a problem with my fenix 6x pro.
just after upgrading to 26.00 software heart rate, compass, baro,.. information was not available anymore. First they were all frozen, after restart of watch w/o values.
The green leds were still flashing but no reading on the watch nor in garmin connect.
I tried soft reset (left button long) and connection to garmin express - no success.
At that time my sensor data showed:
sensor hub 22.09, gps 6.60 wifi 4.01 ciq 3.4.2 bmx 5.1.0, whr 5.01.00
then I contacted garmin support via chat and they suggested a hard reset.
Result: still sensors are not working (at least not showing data, green light still flashing), but the sensor hub, bmx and whr are now all 0.00
Strange: under Garmin Express no updates are shown. On the watch an SNS update is shown. But installing it does not change something.
Now in Germany customer support only works until 3pm, so no responses from Garmin anymore until tomorrow.
Does anyone have a hint how to resolve?
Thanks a lot!