Firmware 26.00 broke GPS, now display version 0.00

af784a7ee8624f3e9723aef9170a8849 over 1 year ago

Hello the community.

I'm registered to the beta program since the beginning and have received all the version without any major issues.
Since the automatic update to public version 26.00 my Fenix 6X Pro says repeatedly "restart required to use the GPS, restart ?"
When I go to the system menu and check the component version, the GPS indicate version 0.00.
I've seen old post speaking about this kind of issue but nothing related to my issue.
I also got a significant battery drain for the last two weeks, I see I'm not the only one ...
My Fenix is out of warranty and I don't want to pay for a replacement as this issue is clearly caused by a firmware update problem.
What to do now ?

Top Replies

Farron over 1 year ago in reply to af784a7ee8624f3e9723aef9170a8849 +2

The GPS file comes from Beta 25.88, which is unfortunately no longer available for download.
It is the correct file for the 6pro. The 6xpro is no different, in the worst case it does not work.

All Replies

0 Farron over 1 year ago

You could try to download the GPS file to your Fenix 6 using Garmin Express or you could try to copy the file directly to the RemoteSW folder using your computer >. Link

0 af784a7ee8624f3e9723aef9170a8849 over 1 year ago in reply to Farron

From where is coming this file ?
Is it well for a Fenix 6X Pro ?
The RemoteSW folder already contain a .gcg file named "gup4197.gcd", that is the GPS firmware as stated by GE application, but as said in my previous post the Fenix keep saying repeatedly "restart required to use the GPS, restart ?" after each restart.

+1 Farron over 1 year ago in reply to af784a7ee8624f3e9723aef9170a8849

The GPS file comes from Beta 25.88, which is unfortunately no longer available for download.
It is the correct file for the 6pro. The 6xpro is no different, in the worst case it does not work.

0 socorsu over 1 year ago

The file is here under 25.88 archive. thanks Farron

https://my.hidrive.com/share/8z6g1evyp0#$/ thanks maik (i can't fnd you in the @ listing)

0 muppetman over 1 year ago

If you have GPS version 0.00 then sadly you have a hardware failure and your only course of action is to contact Garmin.

0 af784a7ee8624f3e9723aef9170a8849 over 1 year ago in reply to muppetman

I'm already in contact with the Garmin support team.
They are analysing the Garmin folder I've sent on their request.
It could be a hardware failure, but the problem occured exactly when the public release 26.00 was pushed into my Fenix ...

0 af784a7ee8624f3e9723aef9170a8849 over 1 year ago in reply to af784a7ee8624f3e9723aef9170a8849

I'm still waiting for an answer from Garmin ... it takes quite some time ...

0 8603267 over 1 year ago in reply to af784a7ee8624f3e9723aef9170a8849

I have the same problem. Right after update GPS are missing. Leaving a dot here and hope for happy end.

0 OKerim over 1 year ago

Exactly the same situation with my Fenix 6 Standard. Hoping someone will find solution for this issue