Fenix 6 pro, 25.10 my heart rate no longer works after update

Just noticed today after going to gym that my heart rate no longer works, i remember accepting an update last weekend and tracker stopped recording around 10am sunday 12th.

Anyone got a fix?

Top Replies

8238187 over 2 years ago +1

My Garmin 6 shows very very low HR, after 25.10 update. I still don’t know how to fix it.
Eugene_Vilnius over 2 years ago +1

Even this forum is with errors and bugs.

All Replies

0 Ari G over 2 years ago

Same problem here!

0 9713499 over 2 years ago in reply to Ari G

I reset my watch settings and that fixed it

0 8238187 over 2 years ago

My Garmin 6 shows very very low HR, after 25.10 update. I still don’t know how to fix it.

0 8238187 over 2 years ago in reply to 8238187

Update! - Confirmed, I had to do a SOFT RESET of the watch (going with the buttons into settings > reset
It took like 20 minutes to return and other 15 minutes to update with the phone but it came back fixed.

So if you are having these issues, this is what you do.

0 dpTX over 2 years ago

Same. It happened last night and hasnt recorded my HR all day. Same for body battery and sleep tracking. It stopped after I ended my strength workout last night so the history on the watch shows 145 as the last HR for the last four hours graph, even though it's now been 24.

Restarting my watch now but it's been about a week since I updated the firmware. I guess I'll find out if that worked after I wake up.

0 Eugene_Vilnius over 2 years ago in reply to dpTX

Hi guys, I have the same problem but nothing helps. Reseted my Fenix 6 pro. And I can't even connect it to my iPhone, because it keeps on failing. I can connect it to other phone, but I want to connect it to iPhone!

Actually I'm very mad at Garmin.

0 Eugene_Vilnius over 2 years ago in reply to Eugene_Vilnius

Nothing works, no HR no compass, no nothing and reset is not helping. Garmin is a disappointment

0 Eugene_Vilnius over 2 years ago

Even this forum is with errors and bugs.

0 dpTX over 2 years ago in reply to Eugene_Vilnius

Long pushing the light button to reset fixed it for me as well.

Message or call Garmin directly. Their one on one support has been great for me in the past (cracked my 645 years ago)

0 Thomas over 2 years ago

Same issue. I did a factory reset which worked for a bit. The thing tends to vibrate without giving any notifications. I’m going to turn off notifications and see if that fixes it so I don’t have to keep resetting the watch. Obviously 25.10 is broken and is causing the monitor functions to wipe out. Irritating.