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Problem with ski application - Fenix 6 pro

102f2a098fdc48c9b4d823403d6977eb over 2 years ago

I have a garmin Fenix 6 pro and the ski app no longer works. If I run the application, it doesn't record any descents. I already tried resetting the clock but it didn't solve it.

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#Matthias# over 2 years ago +1

If you have this issue, vote for the bug here so that Garmin takes a look: forums.garmin.com/.../ski-activity-elevation-get-s-stuck-2000ft
+tof over 2 years ago +1

No issue with 24.84 during the last 2 days. It works well between 1500 m and 2800 m. I am starting the activity for the first descent and I stoping it at the end of day. I can pause the application during…
Garmin - Chris over 2 years ago in reply to +tof +1 verified

For OHR issues experienced using the Backcountry Ski profile, please refer to this Support Center article:

- The Heart Rate Sensor on My Garmin Watch Is Not Accurate

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0 #Matthias# over 2 years ago

What does it record? How does the elevation graph look?

0 102f2a098fdc48c9b4d823403d6977eb over 2 years ago

it should record the descents I make while skiing. The altitude graph always shows the same altitude. But if I use the hiking app everything works

0 #Matthias# over 2 years ago in reply to 102f2a098fdc48c9b4d823403d6977eb

So the hiking activity records altitude changes but the skiing activity does not? That's every weird.

0 102f2a098fdc48c9b4d823403d6977eb over 2 years ago in reply to #Matthias#

Yes exactly. I don't know why but with the sci function it doesn't log me any data.

0 #Matthias# over 2 years ago in reply to 102f2a098fdc48c9b4d823403d6977eb

Sounds like somehow the 'auto run' function is not triggered. Was the slope unusually flat maybe? I would give it a try with auto run disabled.

0 102f2a098fdc48c9b4d823403d6977eb over 2 years ago in reply to #Matthias#

Ok i can try

0 jwboote over 2 years ago

I am having the same issue.

0 Pierrotsc over 2 years ago

i have been using it and it seems like it works fine. i am running 24 firmware.

0 #Matthias# over 2 years ago in reply to jwboote

It might be a bug that was introduced by an update to the altimeter auto calibration. If you notice that it is not working, I would try to stop the activity, set altimeter auto calibration to the 'nightly' setting and try again by starting a new activity.

And please report the result :)

0 ncelik over 2 years ago

Same. I reported it as a bug. It always gets stuck at 2000ish total feet per activity while the actual is anywhere from 7-24000. Glad to hear I am not the only one so it isn't my watch. That said Garmin should look at this.