TrackRun not saved

Hello,

I've been through the existing topics but found no real help.

I usually run at 3 tracks, i had problems with one particularly (the trace wasn't good so the speed was constantly fluctuating at one 'edge'), so following one topic's advice i deleted the the files on the watch and planned to do so until the trace would be perfect.

But since then, the watch was never able to save any file, it is trying to calibrate every time. What can i do?

Also, i don't know if this is a matter of language, but i fail to understand 'single or double-radius curve' as quoted in this topic (https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-745/264626/track-run-calibration), can someone explain please (by drawing or in french maybe), cause here i'm unable to tell how my tracks are...

Thanks in advance!

0 7885111 over 2 years ago

Won't anyone from Garmin answer? Am i not at the good place for expecting an answer?

0 eezytiger over 2 years ago in reply to 7885111

This is a user forum, not actively monitored by Garmin, although they did pop in from time to time. If another user can help then I'm sure they will. I'm afraid I don't track run, so I can't help you.

In your situation, best advice would be to contact Garmin Support directly in your region. If you want rapid support I suggest telephone or online chat. Email support can suffer delays of some days at times.

0 nradov over 2 years ago

Deleting the files may have corrupted something on the watch. Try doing a factory reset.

A single-radius curve means that there is a perfect semicircle at each end of the track. A double-radius curve means that there is a somewhat straighter section at each end of the track. I think the Track Run activity profile on Fenix 6 devices can only properly support single-radius tracks. There is no single standard shape for double-radius tracks which makes them somewhat harder to accurately model.

0 7885111 over 2 years ago in reply to eezytiger

Thank you for the info!

0 7885111 over 2 years ago in reply to nradov

Ok thanks, i've tried to reset, we'll see.

And thanks for the explanation by the way, it may seem stupid but the way you explained it i got it now!