Wearables

fēnix 6 Series Missing files after Update to 24.00

Missing files after Update to 24.00

4865a4b5638f4e64835114fa77a9cbd5 over 2 years ago

After Update to 24.00 my files BMX, WHR and Sensor Hub are missing. Info Shows 0.0.0 for each.

Tried several resets and synced with Garmin Express without success. Can anybody help please?

Top Replies

socorsu over 2 years ago +1

Hi,

Last resort options, or contact support :

manually put the Sensor Hub file on your watch, use the 23.73 files !

https://forums.garmin.com/beta-program/fenix-6-series/f/announcement/310835/alpha-version…
4865a4b5638f4e64835114fa77a9cbd5 over 2 years ago in reply to socorsu +1

Thanks a lot!

No success. Contacted Garmin tody.

Joerg

All Replies

0 muppetman over 2 years ago

This is, sadly, usually caused by a hardware fault. Contact Garmin.

0 socorsu over 2 years ago

Hi,

Last resort options, or contact support :

manually put the Sensor Hub file on your watch, use the 23.73 files !
- https://forums.garmin.com/beta-program/fenix-6-series/f/announcement/310835/alpha-version-23-73

hard reset
- Power off
  
  Power on then immediately press top and bottom right buttons.
  
  On first beep release top right
  
  On second beep release bottom right
- forums.garmin.com/.../1228854

0 4865a4b5638f4e64835114fa77a9cbd5 over 2 years ago in reply to socorsu

Thanks a lot!

No success. Contacted Garmin tody.

Joerg