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Amazon Music Does not work

Hi.

All worked well until yesterday however now when I load the Amazon Music app of the Fenix 6 I get the error "No Connection to Garmin Connect Mobile"

I have uninstalled / re-installed the Amazon music app and restarted both the watch and phone.

The watch is paired fine with my watch and syncs all my activities correctly - Please can someone advise as not have access to my music is a pain when running.

Top Replies

Garmin - Chris over 2 years ago +1 verified

Updated June 4th, 2022:

This has been resolved with an update to the Amazon Music app, v1.2.0. If your app has not updated to the latest version, follow the steps in this FAQ to How to Update Connect IQ…

All Replies

0 socorsu over 2 years ago

Hi, same problem here, since 21.00 ...

i don't have time to contact Amazon for troubleshooting

https://apps.garmin.com/fr-FR/apps/c6827fc2-5179-4df5-a0ff-3022db30e5ff

Contacter le développeur

There are many comment on the page about this problem on different family (Venu, etc.) but all receive CIQ5 recently

https://apps.garmin.com/fr-FR/apps/c6827fc2-5179-4df5-a0ff-3022db30e5ff#reviews

Amazon Music for Garmin was updated on 20 may, version 1.1.7, without changelog ...

I haven't find more information at Amazon itself

0 Dr Phil over 2 years ago

Related?

forums.garmin.com/.../1425037

0 socorsu over 2 years ago

I have sent a report to Amazon through the app page on the store.

The problem is flag under the Alpha 21.71, if this is an issue at Garmin side it should be take into account by the team. Do not hesitate to comment and vote for this post + or -

forums.garmin.com/.../music-sync-with-amazon-music-not-possible

+1 Garmin - Chris over 2 years ago

Updated June 4th, 2022:

This has been resolved with an update to the Amazon Music app, v1.2.0. If your app has not updated to the latest version, follow the steps in this FAQ to How to Update Connect IQ Content on My Garmin Watch.