Garmin Express v7.13 is Deleting .FIT Files (NOW FIXED)

Hi,

I don't know why but all my activities have disappeared from my watch. Other stuff like Curses, Workouts seems to be there but the Activity folder is empty now one 1 Fit file from today :(

I know i can "export original" from Garmin Connect but doing it one by one will be long. Is there a way to export or re-sync all activities between the watch and GC ? ?

Top Replies

Garmin - Chris over 2 years ago in reply to ekernodle +4

ekernodle said:
Making sure I understand - this only impacts the ability to view activities on the watch, correct? The deletion of the files from the watch does not impact calc of training load, suggested…
Garmin - Chris over 2 years ago in reply to TheFD2001 +3

Updated May 20th, 2022:

This issue is now resolved. Garmin Express version 7.13.1 and newer are fixed versions.
Garmin - Chris over 2 years ago +2 verified

Updated May 20th, 2022:

This issue is now resolved. Garmin Express version 7.13.1 and newer are fixed versions.

All Replies

0 seb2020 over 2 years ago

Hello,

Same issue for me

0 Piotr over 2 years ago

hmm stragnge, i've downloaded all activities one by one from GC web. Put them to the watch. It was OK. Then after a sync with the Garmin Express they disappeared again.... ( I've updated Garmin Express to new version today so maybe a bug there)

0 Spot over 2 years ago

Same here. After syncing with latest version of garmin express all of my recent activities are gone. It actually put some old activities from 3 years ago onto the watch. I erased them on the watch and synced again, and they stayed off. Something is terribly wrong with either Garmin express or the new fenix 6s software update V 21.00 (1d825c8).

0 Dr Phil over 2 years ago in reply to Spot

Looks to be Garmin Express related as similar is being reported in Epix/F7 threads.

0 1080499 over 2 years ago

Same here, all my actives are gone from fenix 6 pro too after syncing with the latest Garmin Express version too (downloaded the newest version yesterday).

0 Piotr over 2 years ago in reply to Dr Phil

yeah i've created a thread also on Garmin Express forum maybe devs will see there ... we'll see.

0 AndersB over 2 years ago

Gaaahhh, same here...

0 AndersB over 2 years ago in reply to AndersB

The widgets "Last Activity" and "Last Run" is also broken due to this issue.

0 ryanspa over 2 years ago

Same here. No History files etc.

I updated Express today

0 Data over 2 years ago

Until they get this fixed: I have not tested this, but you should be able to halt uploads by going to the mobile app in Settings, Profile & Privacy, Data, Device Upload and set it to Off. Or in Connect Web: Profile & Account, Account Settings, Privacy Settings, Device Upload. Next, after syncing with Express (or when this issue is fixed), enable Device Upload again.

If you want the activities in GC: copy them from the watch via USB and manually upload them. They won't be duplicated once you have normal sync again.

Background information: That also stops uploading activities and all other data too, for all devices in the account (sleep, steps, all-day heart-rate, VO2Max, records, and True-Up won't work). LiveTrack will work normally, phone messages, weather updates etc also as normal. The watch holds a week (likely more) of all that data easily, and will upload it once you set Device Upload to On again.