Incident Detection Unsupported

Hi, on my Fenix 6 Sapphire, Maps and Navigation or any other function that has to do with the maps once started reports on the upper side for a few seconds the notification (or error?) above. Updates all current are OK.

Any clue?

0 tmk2 over 3 years ago

This is to inform you that some types of activities do not support incident detection. It was introduced in one of the recent firmware updates, I think.

0 Giannix over 3 years ago in reply to tmk2

Ah ok! Thanks. In fact I couldn't remember that but actually I played with it last night and it only appears on some activity, and always when I open the Maps and Navigation to alert for same.

0 2342852 over 2 years ago

I was wondering this myself. Apparently Fenix has a list of supported activities and unsupported activities for incident detection. To my surprise (and annoyance) MTB is not part of this supported list (anymore?), but for example gravel biking is.

Is there a way to manually add MTB to the supported list again?

0 Giannix over 2 years ago in reply to 2342852

I've no idea, you can write a feedback request perhaps but you'll never know if and when. I find it is a waste the fact the watch can't be in "detection mode" at all the times. One can have a car accident or faint when walking or whatever unexpected event which records an abnormal acceleration or gravity/G resulting from an impact etc etc...

0 9426381 over 2 years ago

Well it is a real shame that this was removed from a lot of activities that I'm using (MTB, eMTB, Ski). These are all activities in which incident detection was useful.

Unfortunately this is now gone for now.

It's a real bummer since this functionality was one of my main reasons to by a Garmin Fenix6.

0 9426381 over 2 years ago in reply to 9426381

EDIT: found out, that those activities are not supported with incident detection...found in the menu of the watch.

Probably this was not even supported from the begging, but now there is a warning message when you start an activity for user not to think this is supported with chosen activity.

0 MIDNORTON over 2 years ago in reply to 9426381

Presumably it is supported with these activities on the Fenix7.

0 #Matthias# over 2 years ago in reply to MIDNORTON

No, it's the same activities on all Garmin watches.

0 LUISANDES over 2 years ago in reply to 9426381

Yes, it was not supported from the beggining. I found it out some weeks ago while activating incident detection... it makes sense if you think about it. Garmin seems to use the internal accelerometer to detect an incident and there are many situations than could be considered an real incident while riding our MTBs.

0 3268113 over 2 years ago

I just bought a Fenix 6 Pro and I get Incident Detection Unsupported messages even for hiking and trail running. Is anyone experiencing this as well?