Can't get Garmin Pay to work... "Wallet is disabled. Enable in Garmin Connect Mobile"

Hi, I've bought the Garmin Fenix 6 Sapphire and was going through setup configuration. Successfully added my debit card (which is supported, I checked) through Garmin Connect mobile app.

Now when i click the "wallet" control on the watch in order to use garmin pay for the first time, this message appears: "Wallet is disabled. Enable in Garmin Connect Mobile".

I go back to the app and everything is ok and card is activated, can't understand what is wrong. Can someone help, please?

Top Replies

6993061 2 months ago +6 suggested
1. I resolved the above issue by selecting the card in Garmin Connect App and selecting ‘Suspend Card’. Then re-enabled it and it worked
Marc over 3 years ago +1

Hi Riclob77, i had the same issue.

On my side, it works deleting the card and then, adding again but, following this app path:
Garmin Connect -> Enter on your device (top icon) -> Garmin Pay -> Then ADD…

All Replies

0 Marc over 3 years ago

Hi Riclob77, i had the same issue.

On my side, it works deleting the card and then, adding again but, following this app path:
Garmin Connect -> Enter on your device (top icon) -> Garmin Pay -> Then ADD CARD.

I my case, first time i added via

Garmin Connect -> More menu -> Garmin Pay ->ADD CARD and this did not work.

hope it helps.

Regards,

0 MuTk0 over 3 years ago

Thanks,

The way you described is working for me.

0 xopok over 3 years ago in reply to MuTk0

I had the same issue but I added the card the "right" way from the first try. I removed the card and added it once again and now everything worked.

Seems the card addition flow just doesn't work sometimes, no matter the way it was accessed.

0 charlottelouiseslater over 2 years ago

This approach worked for me too (deleting my card and then re-adding). Thanks guys!

0 directedbydon over 2 years ago

I had this happen, as well. If you don't want to repeat your steps "the right way," the way that I did it was Garmin Connect > Garmin Pay > Click on the Card itself > Verify card > Receive a text to your phone with Security code > Paste Code > Done

Part of Adding the card is verifying that it's you who is using it. There is a final security step AFTER adding card.

0 6993061 2 months ago

I resolved the above issue by selecting the card in Garmin Connect App and selecting ‘Suspend Card’. Then re-enabled it and it worked

0 1540210 2 months ago in reply to 6993061

Same for me! This seems the fastest and easiest solution! :) Thanks!

0 Veiko 14 days ago in reply to 6993061

Thanks. Worked for me also. Very fast fix

0 2735954 4 days ago in reply to 6993061

You saved my day! It worked , thanks !