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Hydration

8401564
over 3 years ago

If I input 1 cup, the app will add 2 cups.

if I delete 1 cup, the app will delete 2 cups.

1+1 = 2, but according to the Connect app it equals 3.

How do I fix this? it renders this section of the App useless.

Also, I had to delete the hydration widget from my Fenix 6 pro because it would not accept inputs.

Fenix 6X Sapphire / iPhone 11 

  • 0 over 3 years ago

    Is it to do with manually creating different container sizes. For example when I click 570ml for a pint size cup it adds 2 cups the first time and then 3 cups the next time as 8 oz = 237 ml so 2 * 237 = 474 with 96ml left.  Next time 3 * 237 = 711 ml nearly covered by 570+96.?  

  • 0 over 3 years ago

    I am having the same issues.  Bug in Hydration in garmin connect app on ios. I can't figure out the exact pattern. Sometimes, when I add to the cup count for a given day (doesn't seem to matter if I add one at a time or use the quick add buttons), the total will not accurately reflect the number of cups I added. This, by itself wouldn't be that big of a deal, BUT my goal is set for 16 cups (one gallon). When I get to 15, and add one more cup, however, the total jumps to 17. Then, when I remove one cup, it drops to 15 again. It won't allow the total to hit 16. I have tried:
    closing the app and re-opening it
    changing to a different day and going back to that day
    uninstalling the app, turning the phone off, and reinstalling the app

    When I look at connect.garmin.com, I see 16 cups for yesterday. When I go to the app, however, it shows 15. Please fix (or help me figure out how to solve).

    Contacted Garmin support and they said that their engineering team is working on a solution.

  • 0 over 3 years ago

    Same exact issue. Any progress Garmin?

  • 0 over 3 years ago

    The same. I noticed that if I open the hydration widget on watch and wait 5 seconds, it will sync and work fine.

  • 0 over 3 years ago in reply to polyaks

    Thanks! Didn’t even know there was a widget on the watch; was using the app. But interestingly, opening Hydration section of My Day in the app and waiting 5 seconds (rather than pressing the blue hydration + tab at bottom of My Day, fixed it too. Have a great day.