Why can I not connect my 6 pro solar to my iPhone? Nothing is picking up the watch. Nor my phone or BaseCamp. This is a brand new watch.

Former Member over 3 years ago

Neither my phone or BaseCamp is locating my 6 pro Fenix. Watch is brand new and its really disappointing, I have tried everything Garmin suggests.

0 Dr Phil over 3 years ago

I have tried everything Garmin suggests.

In which case contact your retailer or Garmin Support.

0 ryanspa over 3 years ago

Did you add device using Garmin Connect? If you’re trying to pair via phone Bluetooth it won’t work but may appear in Phone Bluetooth devices so remove from there, then pair with Connect.

did you try Garmin Express on computer with cable?