So we just live with the fact that the Fenix 6 Pro's GPS has issues?

I bought my Fenix 6 Pro two months ago, after years of dreaming about having a Fenix. I somehow always waited for a good deal, but then the newer models came out etc., and tbh my Polar M400 and later the 735XT were working great.

The first surprise came relatively early, as I ran on a small race where my watch recorded a distance of about -6% (~500m off on a 9K track). After this, I started reading about the F6's GPS accuracy and was quite shocked from what I read. But since the watch cost a ton of money, I was hoping that I can fix it, as it is just a matter of settings - so I thought.

I changed my settings to 1s recording, GPS+Glonass, both 3D settings on. I started to soak the GPS for several minutes. Everything on the watch is up-to-date and the CPE is current. I made EVERYTHING perfectly.

Then I ran the Berlin Marathon at the end of September, and while running through the Brandenburger Tor, I happily raised my hands and stopped running, since the watch showed 42,2 km, there was a time measuring carpet and I thought I made it. Yeah!

After some seconds I realised that there are some 100 meters left to the real finish line. In the end, the watch recorded 42,66 km. But hey, 2 days ago it was the same mismatch on a 9K run, what an improvement!

Here are some disgusting really nice screenshots.

      

     

  

I could upload dozens of these but you probably get the point.

As I first asked Garmin support about it, they told me to master reset the watch, which I did. But it didn't get better. Here are some examples again:

   

   

These are not even in a city anymore. It's just so sad.

I'm extremely disappointed, especially given that my Polar M400 and also my Forerunner 735XT did not have these problems. Here is a 735XT (on the left) vs. F6Pro (on the right) comparison:

   

I've run hundreds of these rounds in my life and not a single one was recorded wrong by my old watches. And not a single one was recorded correctly by the new one.

The worst thing is, I can't trust the watch anymore. I don't know if I ran 30 km or 34 km after a 32 km run. I can't trust the pace, I can't tell what speed I can run and what I can expect at a race. Running with a constant pace of approx. 5 min, I get this pace chart:

I obviously don't slow down to 6:00 pace while running, why would I do that? That's garbage.

Garmin support will not help, they tell me this is ok from a flagship model in 2021.

Also, after reading a lot in this forum, my impression is that some people are in the state of some sort of cognitive dissonance and don't acknowledge the issue. Is this really normal? We just pretend that it's not that bad and argue that GPS isn't important, suggest people that they use a Stryd instead of their several hundreds of $s expensive watch, and anyways, it has so much cool features that it's still worth it? 

I would return the watch if I could, but it's older than two weeks. I also can't sell it on ebay, because I can't lie to somebody who would buy it that it's a good watch and he/she should pay a lot of money for it. 

I think most thing I can do is to tell people the truth on forums and discourage people from buying it. I wish somebody would have done the same to me.

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  • I would return the watch if I could, but it's older than two weeks. I also can't sell it on ebay, because I can't lie to somebody who would buy it that it's a good watch and he/she should pay a lot of money for it. 

    I am sure that if you go back to your retailer and show that you believe the watch is not fit for purpose they will refund your purchase. Pretty sure consumer law in most countries would support you.

    Also, after reading a lot in this forum,
    I wish somebody would have done the same to me.

    In which case you must have been aware of the folly of buying the watch from the numerous forum posts decrying the performance of the GPS. But still you did!

  • Mine works fine, I'm not "just living with" anything.

  • I guess that's the distinctive difference between forerunner and fenix line... gps accuracy.

  • Depends what you use your GF6 for.

    I have absolutely NO ISSUES with my GF6X Pro Solar, I mainly use for golf and it's FANTASTIC.

  • After some seconds I realised that there are some 100 meters left to the real finish line. In the end, the watch recorded 42,66 km.

    I bet the distance you had actually run was even longer than that. If anything, Fenix tends to measure distance short. It is almost impossible to run an exact course in a large marathon unless you are one of the elites in the front because that requires running perfect tangents. Most people end up run extra 1-2%.

    And yes, pace is borderline useless on Fenix - easily worst of any of 5 GPS watches I had before.

    One thing that I realized after spending time on forums is that for a majority of Fenix users it is a glorified Fitbit with long battery life. Relatively few people actually care about GPS accuracy. And since Garmin sells it very well there is little incentive to fix accuracy issues.

    I know that I wouldn't be jumping into buying another Garmin device unless GPS accuracy really improves.

  • Oh please no... Not another one of these threads..... 

  • Hi. I have exactly the same model as you and my tracks are definitely not as bad as yours. There is something wrong your unit. I would try to call and e-mail Garmin a few more times. They have a terrible support inconsistency. Give another shot and let us know. ;)

    Cheers

  • well yeah. I have some problems with GPS as well. Not even close to what you shows, but still.

    The real thing that bothers me a lot, is the real time pace -  it's just almost non usable. What's the point of pace pro strategies, if pace is so bad on the watch (it's ok if you have a wide open sky above you)

    I will keep it anyway because of me using bt headphones all the time  -  i would have to charge forerunner twice a week, if i ever wanted to switch.

  • You are describing issues that caused me to return the watch. I was using firmware 10.10. What do you have?

  • Not much improved since firmware 10.

    GPS is still shifted to the left relative to direction of running - always to the left in what seems to be 90% of the time. The pace is still strongly biased towards a slower pace. The navigation still has issues - the watch is basically unable to stay on a course when running on trails and keeps going off-course / on-course multiple times per hour. Pace Pro is unusable because of that. Strava segments are still extremely glitchy when running on trails and fail to track over half of the time. Optical HR is still very bad when running, especially in a cold weather. Just today my watch was showing me 172 on a very relaxed run when in reality my HR was around 135.

    Basically I can't think of a single core feature of Fenix 6 X that I bought it for that is working correctly. Core features for me are all related to running, trail and ultra running. Ok, it measures elevation correctly, and the distance measurement is somewhat acceptable. And the battery life during GPS activity is good, although certainly not as long as advertised.

    But everything else is bad - fake data everywhere. That includes GPS positions that are interpolated and produced using accelerometer and gyroscope (which is why I think position always shift to the left and the watch often enters turns way too early), pace that is a pure fantasy, and distance that is way over-smoothed and consistently shortened even compared to the recorded track. The problem is that Garmin then builds other metrics on top of the bad data. For example, today it was measuring my HR way higher than it actually was just because I got lazy and didn't wear my chest HR sensor. Now because of that performance condition got a negative hit (-3) and VO2max will likely be be affected too. That means I have to wear chest HR sensor even on easy recovery runs or I risk my metrics to be screwed. Similarly, people say you have to wear Stryd to get a decent pace. But what this $1000 watch is doing than? How it is not just a dumb data recorder if it can't produce an acceptably accurate data that much less expensive devices can produce? I mean, even my daughter's Forerunner 55 is much more accurate. 

    I see the same kind of trend in other areas. For example look at the forum discussions about body fat measurements on Garmin Index 2 scale. It is a fake data all the way. It has been shown that just changing someone's age on Garmin Connect changes their body fat measurements. But Garmin still takes that knowingly bad data and factors it into calculation of Fitness Age. I can see how the same kinds of assumptions are built into Garmin algorithms elsewhere. I cannot trust any higher level metrics produced by Garmin.