Can't add Garmin Pay card

I have reset my watch today as getting fed up with things not working well.

Tried to add my card into Garmin Pay...and I either get 'no watches found. We can't find any watches on your account that support Garmin Pay' even though I have attached my F6 and have used Garmin Pay for over a year or

'not connected to garmin pay. please restart your device and try again' Yep done that over and over again.

Anyone have any suggestions?

Why are Garmin devices so frustrating to use?

Top Replies

adambern over 3 years ago in reply to Ɛpsilon +1

Post the solution if you remember it - this has been irritating me for a while now!

All Replies

0 Ɛpsilon over 3 years ago

I had the same with a replacement watch - I think resetting my passcode in Garmin Connect fixed it as I recall.

0 adambern over 3 years ago in reply to Ɛpsilon

I can do this is 19.75 but if I roll back to 19.20 I get exactly the same message and so seem stuck on 19.75.

0 Ɛpsilon over 3 years ago in reply to adambern

Perhaps it was that. I wish I'd documented what I did but I remember it was quite frustrating till it clicked.

0 adambern over 3 years ago in reply to Ɛpsilon

Post the solution if you remember it - this has been irritating me for a while now!

0 Gr4z over 3 years ago in reply to Ɛpsilon

As I cannot get Garmin Pay to work at all, I never set a passcode :(

0 drkglb over 3 years ago in reply to Gr4z

Same issue here

i guess we’ll have to wait for next official update

0 micro over 3 years ago in reply to drkglb

Rolled back grom .77b to .20 and have same problem. Cannot add any cards.

0 micro over 3 years ago in reply to micro

The .78b re-enables card adding

0 Gr4z over 3 years ago in reply to micro

Yep confirmed

0 ramtix over 3 years ago

Has this issue been fixed? When I bought mine in January 2022 I was able to set up garmin pay and used it once. And for some reason it stop working I dont know if its the update, But now I can't even set it up anymore after resetting everything on my watch and phone.

same thing it keeps saying

'not connected to garmin pay. please restart your device and try again'...and I did that over and over again too.

my current Software version is 20.30 (ce1ec6a) I'm in Australia if that helps.