No Health Data since 29.10

Hi,

owner of fenix 6 pro

my garmin connect mobile and web are not displaying any health data (hr, body battery, breath, stress) since 29.10., 20:00 o'clock.

all of a sudden the data is not being displayed. i have tried all the fixes (rebooting, app deinstallation etc) to no avail.

the data seems be on the watch. at least it displays data in the widgets on the watch.

does anyone have the same problem?

greets

0 Ɛpsilon over 3 years ago

I think there's a general problem with syncing of GC today - is it showing on the GC Web page (the historical)?

Today's data has been hit by a GC problem I thinl

0 4269944 over 3 years ago in reply to Ɛpsilon

hi,

it is not showing on gc web either.

28.10 was the last time i synced the watch,
i synced again today and that's when i noticed the missing data.
i have not been able to see the following
heart rate

sleep

stress

breath

activity

activity index(goal)

0 Ɛpsilon over 3 years ago in reply to 4269944

Ahhh yeah, you've been hit by that bug. If I was you, I'd endeavour to sync at least once a day. Hopefully when it's fixed all will be returned! But yes, looks like a GC bug today!!

0 4269944 over 3 years ago in reply to Ɛpsilon

hi epsilon,

it seems that the bug has been fixed. the data is showing. my only gripe is that the data between 29.10. and today is missing

0 Ɛpsilon over 3 years ago in reply to 4269944

Was about to say "not for me" but GC has just sprung into life!

IT HAS ARISEN LOL!

Ta for that