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Fenix 6 Pro activity calories very low

I wasn't planning to, but because of a great sale last week I upgraded to a Fenix 6 Pro from my Vivoactive 3. Obviously this is a big step up for the amount of data I can access which I am excited to dig into, but a basic aspect I'm having an issue with is the amount of calories burnt for any given workout.

The numbers are extremely low and I can't figure out why, whether it is a setting I need to change or something else going wrong. During the last week I have done different strength, elliptical and indoor bike workouts ranging from 20-50 min, and the calorie burn per activity has ranged from 33 calories up to a max of 77, so almost next to nothing. 

The first time this happened was for a strength workout, so I assumed it was because of the inconsistent HR readings that occur when lifting weights with a wrist HRM. Next day I attached a chest HRM strap to find out how it performed doing some cardio on an elliptical, but with an average heart rate of 157 bpm for 30 min, it still said I only burnt 45 calories. 

Garmin already has all my user detail etc through my previous watches/connect, and nothing else has changed. I thought it may be the HR strap, but then realised it is getting accurate readings for my exertion levels, just not using that for calorie burn. 

To further illustrate, the pictures below are two activities on the same bike, but one from the vivo last week and the other the fenix this week, with the fenix saying it was 33 calories in 20 min. Any help would be appreciated. 

Edit: I haven't got into it yet so don't know if this is a factor, but every activity I've done so far has had 0.0 training benefit.

  • I am assuming you are running firmware version 19.20. There is a known issue with chest straps and calorie counts with this firmware. There is a fix available in beta firmware 19.75, but this hasn't made it into production software yet

  • Interesting ! I was actually considering returning the watch because of this issue.

    My brand new Garmin Fenix 6 Pro is counting about 1/3 (33% !!!) what what my Garmin 645 *and* my Chest strap are counting for various Cardio activities.  I'm about to bring it back for a refund and stay with my 645...   The worst is that HR was taken from my Chest strap (ANT+) and appears to be pretty much what it is, so it seems to really be down to the the calculation algorithm and not the HR readings.  My age/weight/etc. are all properly set.

  • Interesting, yes it is 19.20, but I had seen 19.75 was coming. Will have to keep an eye on it and see if it makes a difference. Don't really want to return it either, so hope doesn't take too long to get here.

  • I have 19.20 and I had the same problem with calories but after hard reset the problem has gone

  • I know this is an old one, but my friend just yesterday climbed the Everest and his active calories that day were shown as 103 by her Fenix 6. Joy I have burned double of that with a 5 km stroll to the shopping mall. Her friends logged anything between 2000 and 3500 for the climb. There's something broken with the Fenix 6 and calorie logging.