Fenix 6x Sapphire Wifi and Windows Usb Driver Problems

6207258 over 3 years ago

Hi everyone. I have trouble with 2 problems with watch.

1-) I have tried to connect WIFI networks but watch never recognize the WIFI networks and If I want to make second try I have seen TRANSFER ALREADY IN PROGRESS .After that generally watch disconnect the phone and I need to restart the watch . Before I could connect the open sources .I have also tried to change modem settings 2.4ghz channel 1-11 etc. but nothing has worked.

2-)When I connect the watch to pc I have heard the usb sound but I couldt connect the watch as a driver on My PC . But I check from the Device Manager I have seen the watch as Unknown Device . I also have tried the download garmin usb drivers but didnt worked so garmin express not work also. Before I could connect different laptop and it was worked . I use Windows 10 Pro 21H1.

I dont think that the problem is relevant with watch , it must be about modem and windows drivers. I have checked lots of website and I have seen lots of users complain these problems. Do anyone know the solution ?

0 Terence0320 over 3 years ago

I'm suffering exactly the same 2 problems as you recently, and sorry to note that you'd encountered it a few months ago. Is it solved now? My watch is Tactic Delta Solar.

0 5135968 over 3 years ago in reply to Terence0320

If WIFI and USB goes down - specifically you can charge but not mount a drive or get Garmin Express to detect it, then this needs a warranty repair and cannot be solved by the end user

This happened with 16.60 in particular which was very quickly replaced by 16.70.

0 6923580 over 2 years ago

Did you succeed in resolving the issues? I’m in the same situation

0 darnich over 2 years ago in reply to 6923580

As a workaround I connect the watch to my computer while the watch is in service mode.

0 3058635 over 2 years ago

6207258 said:
1-) I have tried to connect WIFI networks but watch never recognize the WIFI networks and If I want to make second try I have seen TRANSFER ALREADY IN PROGRESS .After that generally watch disconnect the phone and I need to restart the watch . Before I could connect the open sources .I have also tried to change modem settings 2.4ghz channel 1-11 etc. but nothing has worked.

Did You manage to fix it somehow?
My fenix 6 PRO can't see any WIFI (even when I'm sharing from cellphone).

Reseting watch doesn't help.

I can connect the watch to the computer via USB but it doesn't help with wifi.

0 1385211 over 1 year ago in reply to 3058635

did anyone get the above resolved? I moved house to a new wifi and have had the same issue for months, cannot connect to my new wifi