Backlight whilst running Fenix 6s

When I click to ‘Run’ my watch turns completely blank. Firstly is this normal? Secondly shouldn’t the watch turn its light on/or at least show the stats when I turn my wrist?
My watch doesn’t do any of the above and stays blank until I press a bit. Can be a bit of a pain when I’m running at pace.

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Garmin - Chris over 3 years ago in reply to 9698453 +1 verified

It is hard to picture what you are experiencing without a picture. If these steps do not resolve your issue, please consider taking a picture and adding it to this thread so we can take another look at…

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0 C.sco over 3 years ago

For the backlight, there's a specific set of backlight settings for "during activity", so check those.

Main Menu > System > Backlight > During Activity

For the blank screen, you're probably using a power mode that turns the screen off, so check your settings in Power Modes.

0 9698453 over 3 years ago in reply to C.sco

Thank you,

checked all settings including the backlight settings and still the same.

0 C.sco over 3 years ago in reply to 9698453

Is this something that was working correctly before, but just recently changed? Or is it a new watch, and it's always behaved this way?

First thing to try, if the settings were all good, is to power the watch off and back on again, see if that resets the issue.

0 9698453 over 3 years ago in reply to C.sco

It’s always been this way, thought it was the norm. Had the watch just over a year.
Tried the on/off.. still the same issue.

0 brian.reiter over 3 years ago

There is a Display Timeout setting in Power Manager profiles. It turns the display off completely until you activate it with a gesture or a button. That kind of sounds like what you are describing.

+1 Garmin - Chris over 3 years ago in reply to 9698453

It is hard to picture what you are experiencing without a picture. If these steps do not resolve your issue, please consider taking a picture and adding it to this thread so we can take another look at it for you.

Please try the following: (Test after each step. Any of the steps may resolve it.)

- Hard Reset: hold down your top left button until your watch shuts off, then let go.

- Full Reset: Go to your System > Reset menu and select "Delete Data and Reset Settings"

- Master Reset: How to Reset My Garmin Outdoor Watch (Always the last step you should try and rarely ever need.)

0 C.sco over 3 years ago in reply to brian.reiter

That's what I'm thinking, too. Need to look at the Run activity's settings and see which power mode it's using, and then go into that power mode's settings and check the screen timeout setting. Maybe OP only checked the setting in one of the other power modes that the activity isn't using.