In the sticky, I see it still says 10%… is this a matter of that thread not being updated, or the powers that be found a monster somewhere and decided to stop the roll-out?
Still nothing for me, incidentally
In the sticky, I see it still says 10%… is this a matter of that thread not being updated, or the powers that be found a monster somewhere and decided to stop the roll-out?
Still nothing for me, incidentally
Totally agree. But leaving your customers in the dark just fuels suspicion, doubt, bad-mouthing the company, lack of faith in the brand etc. Would it kill them to let us know? A quick ‘morning folks….slight…
There have been many complaints that PacePro Strategies haven't been downloading to the watch. I assume that the roll-out has been halted to sort out the issue.
Not a problem. Coros are catching up…
Maybe Garmin-Jimmy can give us an update about how the rollout is going?
Maybe, or maybe not. There are long standing software issues which for some are more important than that. They just may have bricked a few devices and stopped for investigations.
Garmin never released a stable version with no known issues. To me they’ve found something really serious, not PacePro related.
And this brings more questions. How do they do their quality audit? Do they do any regression test before releasing a new update? If they do and they passed them. Why does a release fail in another device? This last question can be answer by knowing that each watch can have different settings although that should be contemplated in the quality audit. Bugs happen all the time. They are part of the software life....what it really intrigue me is what is the methodology they use to manage the whole thing, from production to releasing... Anyway, I wish all the best to them. If they do well, everybody with a Garmin will benefit.
Same here. 10%. 6 days. No explanation.
Totally agree. But leaving your customers in the dark just fuels suspicion, doubt, bad-mouthing the company, lack of faith in the brand etc. Would it kill them to let us know? A quick ‘morning folks….slight wobble with this roll out which we’re working on….normal service will resume shortly…’
As much as I want to have updates and I've been commenting about this.... when I see some comments in this forum I somehow understand why they don't provide updates, if they will be criticised whatever they do. I think they should take the risk to keep a trust with their customers.
Finding the best way to tell customers something about an issue is often longer than the fix itself. Plus Garmin has a record of ignoring these kind of requests, so it's more or less part of its DNA.