I've been in contact with Garmin Customer Service about my 6X consistently reporting short distances compared to all my running buddies who use 945, Fenix 5X, Suunto, etc. We run a 25 mile loop and I consistently show 23.8 and they consistently show 25.08 to 25.2. The 1st rep I spoke with said that this was unacceptable. They checked my settings and said that I had everything set properly (1 second recording, GPS/Glonass, 3D distance, etc.). They recommended I sync using Garmin Express, let the device do a GPS soak and then try again. Today I ran again and got 23.8 so I called Garmin. This rep said that this error was within acceptable GPS tolerance! I asked what tolerance is acceptable. Is it 25 miles +- 2 miles or what is it? He just went on about GPS drift and it can be off 15 meters at a time. I asked once again and I didn't get an answer. He said 1.2 miles short is OK but couldn't tell me when it becomes a problem.
I'm frustrated! Anyone else finding this level of inaccuracy?