This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Fenix 6X Distance Accuracy

I've been in contact with Garmin Customer Service about my 6X consistently reporting short distances compared to all my running buddies who use 945, Fenix 5X,  Suunto, etc.  We run a 25 mile loop and I consistently show 23.8 and they consistently show 25.08 to 25.2.  The 1st rep I spoke with said that this was unacceptable.  They checked my settings and said that I had everything set properly (1 second recording, GPS/Glonass, 3D distance, etc.).  They recommended I sync using Garmin Express, let the device do a GPS soak and then try again.  Today I ran again and got 23.8 so I called Garmin.  This rep said that this error was within acceptable GPS tolerance!  I asked what tolerance is acceptable.  Is it 25 miles +- 2 miles or what is it?  He just went on about GPS drift and it can be off 15 meters at a time.  I asked once again and I didn't get an answer.  He said 1.2 miles short is OK but couldn't tell me when it becomes a problem.

I'm frustrated!  Anyone else finding this level of inaccuracy?

  • I would put your GPS distance total under a tough call but borderline for being a bit too far off. Based on what you have noted, you have already made the settings changes on your Fenix 6X Pro watch to achieve the best GPS results.

    These Support Center articles discuss GPS in detail:

    GPS Drift and Environmental Factor Impact on GPS Accuracy for the fenix 6 Series

    Improving the GPS Accuracy, Distance and Speed Readings of the fenix 6 Series

  • Whether we like it or not GPS measured distance can be up to 10% off depending on the overhead cover and any number of other reasons. That said, my F6 Solar Pro is usually well within 5% of an accurately measured 5km parkrun course (less than 50m either way actually) and in reasonable agreement with others on less accurately measured runs over longer distances. However, without seeing the range of measurements from the other watches referenced here, it's much harder to determine where the fault (if there is one) might be.

    If you are confident that you have done all that can be done to get the best result and are still dissatisfied, then perhaps you might need to be a bit more persistent with Garmin Support. It is of course possible that you might have a defective watch.

  • Hello Chris.
    Thank you for the article in the link.

    The problem has often been discussed here in the forum. It is not a pure GPS problem.

    The real problem with the newer Garmin watches is the too big smoothing in the fit file.

    Here is obviously too much smoothing. Have you ever investigated this?

    Take a recorded activity and import the fit file of the activity into Connect. The distance is displayed too short.
    Then export exactly this fit file from Connect as GPX file locally on the hard disk of the computer.

    Then import exactly this GPX file back into Connect.

    Now Connect shows the correct distance.

    The problem exists for a long time and is reproducible.

    What does Garmin say about it ? This also falsifies the PACE. Why do not you take the problem despite many messages 

  • Jkaser1965 , do it as I described. Export the activity as GPX from Connect (web) on the computer, and then import this GPX file back into Connect.

    What kind of distance difference do you get ?

  • I think you are definitely on to something bluefish!  I did what you said and it went from 23.83 to 24.87.  Still a little short of what others are getting but I would think this is very acceptable!  I would be elated with 24.87 on a 25 mile loop.

  • That 25 mile run, was it on trails? I find that Fenix is fairly accurate on open terrain. But when running on trails with a dense tree cover, it is routinely 5-7% short. I was actually testing this by running with Ambit3 Peak on one arm and Fenix 6X on another arm, and I could see that Fenix would keep up Ambit3 Peak on open terrain or on straight sections of trails, but quickly fall behind once trails started making more turns. 

    Furthermore, if you import a run recorded with Fenix into some 3rd party web site and look at the distance calculated from the recorded track, the resulting distance would almost always be much closer to the actual distance. For example, you can see that distance if you do distance correction in Strava. So basically, Fenix seems to be applying too much smoothing and negatively impact distance accuracy. 

    Fun fact: Suunto 9 used to do the same a couple of years ago, which actually prompted me to move from Suunto 9 to Fenix 6X. At the time Fenix was more accurate. Then Suunto listened to user feedback and fixed their distance calculation algorithm, and now it is far more accurate for trail running. And Garmin seems to have done the opposite, because now the distance seems to be more smoothed that it was in January 2020 when I bought the watch.

  • if you import a run recorded with Fenix into some 3rd party web site and look at the distance calculated from the recorded track, the resulting distance would almost always be much closer to the actual distance. For example, you can see that distance if you do distance correction in Strava.

    I would not call a few hundred meters difference a problem. This from a trail run on Sunday.

    Uncorrected

    Corrected

    And this from a much longer run a couple of years back:

    Uncorrected

    Corrected

    I'm not peddling the Garmin cool-aid but my experience is that the GPS works and is rarely more than a few percent adrift from any accurately measured track. There are differences when compared to other watches but never too much. And since those runs have not been accurately measured it's hard to say which watch is right.

  • Looking at Old Ghost Ultra pictures, it seems a lot of terrain is pretty open. So it isn't surprising that the distance came up pretty accurate and there wasn't much smoothing. When I did an ultra on an open terrain earlier this year, my distance had matched the advertised distance pretty accurately too.

    But here in Pacific Northwest most of the terrain is covered with dense coniferous tree canopy, and that affects distance on my Fenix quite a bit, and makes it deviate from the recorded track by 5-7% or even more.

    Just as an example, yesterday I had a relatively short run, but it involved a lot of switchbacks. Distance on my Fenix 6X was 6.37 miles and distance in Strava after distance correction - 6.99 miles. That is about 10% difference. The distance for the same course when I planned it in advance was 6.67 miles. And in my experience the planned distance is always shorter than actual because of the simplified shape of trails. In reality trails are more wavy. The fact that my Fenix managed to measure 5% shorter distance than planned in a map software is an indication of how bad the accuracy is.

    OK, yesterday's example was perhaps a bit too difficult for any GPS device. A week ago I ran 30 miles on Pacific Crest trail, which was fairly straight and had zero switchbacks. Still, distance correction had added 1 mile or 3.3%.

  • This is a debate that can have no end. Others also in the Pacific NW have suggested their difference in distance are acceptable while others do not. The reality is that anything within 10% on heavily forested trails with lots of tight turns is not an unreasonable outcome from a wrist worn GPS watch. 

    The examples I've posted are just two of the numerous examples I have going back many years with many different distances in varying terrain and very different levels of overhead cover. I could just have easily picked any of them and been confident that the distances would be within 10% or less than Strava's so-called corrected distance.

    The fact that my Fenix managed to measure 5% shorter distance than planned in a map software is an indication of how bad the accuracy is.

    It's an indication of nothing other than there is a difference between a plan drawn on a map and the distance recorded by a GPS device.

    The main problem is unrealistic expectations.

    support.garmin.com/.../

  • The main problem is unrealistic expectations.

    May we not have the same expectations of Garmin as we have of other manufacturers who meet those expectations ?

    I would say the main problem is the excessive smoothing of the FIT file compared to the GPX file at Garmin. Other manufacturers manage to meet the expectations. And as Silentvoyager already wrote, the problem was not so big in the beginning. The algorithm of the FIT smoothing is simply not correct.

    Fun fact: Suunto 9 used to do the same a couple of years ago, which actually prompted me to move from Suunto 9 to Fenix 6X. At the time Fenix was more accurate. Then Suunto listened to user feedback and fixed their distance calculation algorithm, and now it is far more accurate for trail running. And Garmin seems to have done the opposite, because now the distance seems to be more smoothed that it was in January 2020 when I bought the watch.

    THATS the Problem.