Sleep tracking not working. Only recorded on day one, then stopped.

Hi!

I got a brand new Fenix 6 Pro and it looks like it only recorded my sleep on the very first day. The last two days it has not recorded any sleep whatsoever.

How do I get the watch to record sleep again? WHM and "Activity Tracking" are both on during the night.

Thanks,

Kim

0 Dr Phil over 3 years ago

Have you selected Battery Saver mode to be on during sleep? If so it will need editing to ensure WHR stays on.

0 joachimbaran over 3 years ago in reply to Dr Phil

I have battery saver on, but both WHM/Activity Tracking are set to "Don't change". The WHM is definitely on during the night. I checked that the green lights under the watch are actually lit.

Do you know if I need to keep my phone connection on too? I think that's the only difference from when it recorded during the first night.

0 Dr Phil over 3 years ago in reply to joachimbaran

You only need the phone connection to get the data from your watch. Sleep data is recorded on the watch then sent to GCM.
Just to confirm, you’re not seeing data on the watch following a night’s sleep?
Is the F6 you’re only Garmin device? If it isn’t sleep is only recorded on the device that is set to be the preferred activity tracker.

0 joachimbaran over 3 years ago in reply to Dr Phil

The Fenix replaced my old Forerunner, but I checked on Garmin Connect and my phone app: both are saying the Fenix is my preferred activity tracker.

0 Dr Phil over 3 years ago in reply to joachimbaran

Dr Phil said:
Just to confirm, you’re not seeing data on the watch following a night’s sleep?

0 joachimbaran over 3 years ago in reply to Dr Phil

Correct, even though this morning it did show sleep data!

Not sure what was different last night. I changed Pulse Oximeter to "Don't change" in the battery saver settings, even though I forgot to turn it on in general. So, it did not track Pulse Ox, but at least I got my sleep data now. Maybe just making any change in the battery savings did the trick. I am hoping that it will track every night now.