Run labeled as Triathlon - cannot see in Connect and not sent to Strava

bsc1974 over 3 years ago

Using 17.75 and just been for a run. Ended and I noticed it didn't sync to Connect, Strava or Training Peaks.

Looking at the activity on the watch it has the 3 Triathlon rings above the activity - it shows the time ran and mileage but I cant do anything else with it. I've never used the Tri option and it's not even in my activity list/favourites. Running is right at the top so it's pretty hard to get it wrong!

Does anyone have any ideas what may have happened and if I can find the activity?

Top Replies

bsc1974 over 3 years ago in reply to Garmin - Chris +1

"We don't support the file type you tried to import." - looks like the file is corrupt - thanks for trying Chris

All Replies

0 bluefish over 3 years ago in reply to bsc1974

You can try to repair the fit file of the activity with a fit file tool.
You can try it for example with this:

http://garmin.kiesewetter.nl

0 SteffenReuter over 3 years ago in reply to Garmin - Chris

Hi Chris,

I just had a similar issue with a multi sport activity. Seems the current firmware might cause it.

During a "run" activity I have changed the type of it to "trail running".

The .fit is only 128kb large, which is nothing for 27km and 3 hours.

I am at software 16.70

If you need the broken .fit, just give me a note.

0 Dr Phil over 3 years ago in reply to SteffenReuter

SteffenReuter said:
During a "run" activity I have changed the type of it to "trail running".

To clarify-you started a Run then partway through you changed to Trailrun?

how did you change?

0 SteffenReuter over 3 years ago in reply to Dr Phil

I have changed one of the hotkeys (in my case the Down Button) to „change sport“.

During an activity you can switch to another one.

0 Dr Phil over 3 years ago in reply to SteffenReuter

Just clarifying what you did and wondering if perhaps the OP did the same part way through the run.

0 seilogramp over 3 years ago in reply to bsc1974

bsc1974 said:
"We don't support the file type you tried to import."

Zip and attach the fit file to your post. We can try to repair it for you.

0 bsc1974 over 3 years ago in reply to Dr Phil

Nope, my buttons aren't set up to change exercise mid run.

0 bsc1974 over 3 years ago in reply to seilogramp

2021-08-02-22-22-38.zip

Thanks seliogramp

0 seilogramp over 3 years ago in reply to bsc1974

Fit File Repair Tool detected that the activity was recorded as multi-sport containing 2 sessions; tennis for 1 second then the remainder as running.

I deleted the timestamp that was "tennis" then merged the 2 sessions into 1. There was also a problem with the summary data which the tool repaired. That left a 7 km run that doesn't end where it started, so wondering if there is data missing.

2021-08-02-22-22-38-fixed.fit

0 bsc1974 over 3 years ago in reply to seilogramp

Thanks - I played tennis the night before but that activity was finished and uploaded correctly. The run was for 7km and didn't end where it started as my plan was 40 minutes and I needed to make a phone call.

I did have a look at Fit File Repair Tool yesterday but browsing to the Activity folder on the Garmin brought back a blank. Not sure if that is because I was using it unlicenced or if I did something wrong. I'll definitely take another look at it.

Really appreciate your support.