Losing Bluetooth Connection

Hi! My Fenix 6 suddenly won't keep a Bluetooth connection with my Samsung phone. I keep having to unpair and repair the watch to the phone. Help!!!

Top Replies

eezytiger over 2 years ago in reply to Leong Sem +1

Note 20 Ultra. Settings are in the App/Info. Long press the icon, click the "i ", open Battery.....
Garmin - Chris over 2 years ago in reply to eezytiger +1 verified

If you only briefly lose Bluetooth connection but you are able to successfully sync your activities etc, then losing connection briefly after the sync is fine.

Where losing Bluetooth connection becomes…

All Replies

0 Ɛpsilon over 2 years ago

Have you wihitelisted Garmin Connect in the battery saving settings? Android can be VERY aggressive in killing background apps

0 Leong Sem over 2 years ago in reply to Ɛpsilon

May I know where to set? I am using S21U

my bluetooth always disconnected

0 2b2bff over 2 years ago

How do you know that you loose Bluetooth connection? No smart notifications coming through?

0 eezytiger over 2 years ago in reply to Leong Sem

Note 20 Ultra. Settings are in the App/Info. Long press the icon, click the "i ", open Battery.....

0 Leong Sem over 2 years ago in reply to eezytiger

Hi, my setting are exactly same with you on my S21U

my problem is the bluetooth is connected, however, when I sync, it will lost connection.

0 eezytiger over 2 years ago in reply to Leong Sem

Do you have a second device with Garmin Connect installed and active? I installed GCM on my tablet a couple of days ago and noticed the pairing prompt on the watch from the tablet, which I ignored. Connection to my phone continues as usual though. But if I did have two devices paired the connection can only be to one or the other at any one time. This might cause connection switching and loss of connection on the device you want.

+1 Garmin - Chris over 2 years ago in reply to eezytiger

If you only briefly lose Bluetooth connection but you are able to successfully sync your activities etc, then losing connection briefly after the sync is fine.

Where losing Bluetooth connection becomes a concern is when you need to manually force your watch to be properly connected and seen properly through the Connect Mobile APP.

- I am Getting Frequent Bluetooth Connection Alerts on my Garmin Watch

0 Leong Sem over 2 years ago in reply to eezytiger

No, I have only one device, previously I have two (fenix 6 pro and instinct solar) but only can pair one

how left with fenix only

0 philipshambrook over 2 years ago in reply to Leong Sem

What eezytiger is saying is that you can only have any watch paired to one instance of GCM at a time. If you have GCM on a tablet and a phone with a watch parked to both and both are active then you can expect problems. Only one instance of GCM on one device should be active at any one time.

However, pairing multiple individual devices to one active instance of GCM should not (and does not in my experience) cause any problems.