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There was an error installing the update - Fenix 6X

Help!

I have tried everything on the support web page and today I even tried updating the device from a different Windows machine.

I still cannot update the maps on my Fenix 6X.

Does anyone have a solution that actually works? Why is this not simply a case of copying over the map files?

Tried: Disabling virus software, running Express as administrator, checking disc space etc... etc... etc.. So far nothing works.

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0 Ɛpsilon over 4 years ago

If you click Map details

Then TopoActive

with the watch connected, does it download? Keep an eye on that folder and see if it creates the files?

0 Ɛpsilon over 4 years ago in reply to Ɛpsilon

(Ignore the Asia map files - for some reason about a year ago they appeared. can't get rid of them!)

0 Ɛpsilon over 4 years ago in reply to Ɛpsilon

https://shop.talkytoaster.me.uk/how-to-identify-and-or-remove-garmin-pre-installed-maps-on-a-fenix-etc

(what each filename means!)

0 rlennie over 4 years ago in reply to Ɛpsilon

There doesn't seem to be any correlation in the names ... on my device they are "gmap---.img" and they appear to be far larger files (you'd expect the update files to be the larger ones).

And the updates however are DXXXXXXXXD.img files ? (where X is a numeral)

I'm a little nervous about swapping them.. where is the correlation?

0 rlennie over 4 years ago in reply to rlennie

Ah ... thanks for the link ... reviewing

0 Ɛpsilon over 4 years ago in reply to rlennie

See the talky toaster link. That gives the full correlation

0 Ɛpsilon over 4 years ago in reply to rlennie

Ah - we cross posted! :) The names for some updates may be slightly different xxx080 and xxx090 - 090 is the newer one.

0 rlennie over 4 years ago in reply to Ɛpsilon

Thanks for all the information. As it turns out I do not need these upgrades since all I really care about in this Fenix watch is the TopoActive NA map and I have the latest version of that already installed it now seems.

The links were however very helpful, Garmin Basecamp allowed me to decrypt their nonsensical file names. Thank you! It was the missing Rosetta Stone ;)

0 Ɛpsilon over 4 years ago in reply to rlennie

Great stuff!