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Personal records show activity time instead of actual record time

Hi,

I have several personal records where the time shown is the activity time, and not the actual time taken for that record.
For example, my 5km record is showing the total activity time of my 5.06km activity, not the time it took me to run 5km.
For my 10km record, it is showing the time of my 10.03km activity instead of the time it has taken me to run 10km.

This only seems to happen when you go slightly over the activity time.
For example, if the 5km record is in a 7km run, it is showing correctly.

This seems to be a bug and should be resolved.

Best regards,

Tom

  • Possibly the case. 
    For me personally however I plotted the route prior and the 13.11 mark is pretty accurate so realistically I’d expect it to trigger correctly. 
    Again, personally I’m not overly fussed. I didn’t mind trimming some distance off the activity in this case. I’d probably be annoyed if I’d smashed a PR on a set course and it under recorded and wouldn’t have given it though!

    Tbh and imo though. Once the watch thinks you’ve hit a certain distance it should trigger the PR if achieved and regardless of the distance you then do over that point and then just ask afterwards if you want to accept. If it’s obviously wrong you can just ignore it. 

    Imagine setting a 5k, 10k, HM and full Marathon PR in one activity and losing 3 off them because you don’t want to trim the activity. Even I admit I’d be well pee’d off in that case!

  • You can manually set a particular activity as a PR from the cogwheel in Garmin Connect Web. I'm not sure what it would do with the time for an activity over a certain threshold of the PR distance mind.

  • Imagine setting a 5k, 10k, HM and full Marathon PR in one activity and losing 3 off them because you don’t want to trim the activity. Even I admit I’d be well pee’d off in that case!

    That would be a good test case for the manual setting of PR. The closest I've come to it mind is being about 20 seconds off a 10K PR for a 1/2Mara PR.

  • Yep. You should be able too but for that half I had to take total activity time or trim. I was unable to get it to recognise the fact that the HM time was nearly a mile ago and several minutes earlier, so I’m my daft example of setting a PR in 4 distances you’d basically have to trim and lose some or keep the Marathon time and discard the rest. 

  • All of this 'wiggle room' is completely irrelevant in this bug...
    The page is stating the Personal Record for X distance. It should show the measured time for that exact distance!

    It's not irrelevant as GPS has an inbuilt systematic error. So for a 5K it could be anything from 4.9 something to 5.0 something. Hence what I said, if you run a measured 5K and your official time is xx.xx, do you want that as the Garmin PR (verified from a race result) or some smoothing through the data that MAY have associated systematic error?

  • Ah . then that IS a good bug to report to Garmin then. It's one thing taken exact distances from measured courses and allowing for error. But another where you do well, take two PR's and be forced to accept one.....

  • It's not irrelevant as GPS has an inbuilt systematic error. So for a 5K it could be anything from 4.9 something to 5.0 something. Hence what I said, if you run a measured 5K and your official time is xx.xx, do you want that as the Garmin PR (verified from a race result) or some smoothing through the data that MAY have associated systematic error?

    It is completely the other way round!
    If I run a measured 5K and the watch has recorded 5.05K, I can easily change the distance to 5K and the PR should be updated as such.

    However, with the current bug, I am unable to get the CORRECT time that has been measured for 5K if I actually ran 5.05K...

    Once again, if the PR page says: your PR for 5K is xx:xx, it should be the time measured for 5K.
    Otherwise, it should state: Your PR for 4.9x K to 5.0x K is xx:xx.

  • AH .. point taken. Yeah - that's a good one. Garmin's obviously assuming that it's always a GPS wiggle, whereas you're saying "No I did run 5.05 and I know it!"

    Apologies Slight smile

  • Email them and mention it - what would be good would be a button that says for each PR "Do you want to take the total activity (or, my point) or trawl through the file for the best xK out of the whole activity (or, your point)"

  • No problem, I'm already happy you understand, confirms that there actually is an issue!

    I have raised this to Garmin Support separately.
    I hoped they would be monitoring the forum, but I guess by now it would already be a hassle to read through all the comments.
    (I work in Customer Support as well, I know how annoying that can be xD)

    Hopefully, the Garmin Connect Product Manager will also understand the issue and they accept the bug report.

    I think your solution would be a good idea when you're manually setting the PR (through the cog wheel).
    However, I'm not sure it's a good idea for the 'automatic' PRs.
    They are now already taking the best xK if you have a much longer activity and I haven't seen any complaints about that.