Fenix 6X Pro Solar - Sleep Data Not Recorded after Software Update 16.60

Former Member over 3 years ago

I am facing the problem after software update on mine Fenix 6X Pro Solar. After software update to 16.60 it is not recording/tracking Sleep.

Is this hardware issue or Software Bug?

What I should do to resolve this?

Please Advice.

0 muppetman over 3 years ago

Someone else complained of this and their fix was to just restart the watch.

0 Former Member over 3 years ago in reply to muppetman

I have restarted. Still the problem persist.

0 CypressVlk over 3 years ago

Having the same issue, restarted watch and phone, still not tracking sleep. Also had to turn pulse ox back on, but now it tracks nothing while I'm sleeping. Not tracking sleep, pulse ox, or respiration while sleeping. The update broke my watch...

0 xpelled over 3 years ago

same issue with my wife’s 6s sapphire. the only way to make it track sleep we found so far is open up garmin connect app and make sure current hr is displayed. unfortunately if the wakes up in the middle of the night and/or leaves the bed, even shortly, sleep tracking stops and there is no sleep data recorded since that moment.