Error updating maps on Fenix 6X - "There was an error installing the update".

Just unboxed my new Fenix 6X.

Using Garman Express I updated several software packages on the watch to the latest version. Then tried updating the maps using Express and got:

"There was an error installing the update"

Express connects and starts to download then after about 5 mins the above message comes up. Anyone any ideas?

Thanks

Top Replies

Garmin - Chris over 4 years ago +1 verified

This Support Center article for Garmin Express giving you the installing update error is quite lengthy but it should resolve your issue:

- Garmin Express Fails to Complete the "Downloading Files" Stage…

All Replies

0 Dr Phil over 4 years ago

Restart your computer. Try again.

+1 Garmin - Chris over 4 years ago

This Support Center article for Garmin Express giving you the installing update error is quite lengthy but it should resolve your issue:

- Garmin Express Fails to Complete the "Downloading Files" Stage or Error Installing Message

After working through the various possibilities outlined in the article, if you continue to have an issue, use the Product Support contact information at the bottom to contact us using email support, chat support, or by phone. We will gladly help you further.