6x Pro stuck in boot loop

So my 6x Pro was locked up and did a hard boot and now it is stuck in a boot loop. I tried both hard reset methods and neither work. Any ideas on what to do?

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Dr Phil over 4 years ago +1

Contact Garmin Support

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0 Dr Phil over 4 years ago

Contact Garmin Support

0 RyanLangley over 4 years ago in reply to Dr Phil

Yeah I’m contacting them tomorrow as my two year mark is next month.

0 WillNorthYork over 4 years ago

I agree that contacting Garmin support is the right thing to do, but have you tried this:

https://support.garmin.com/en-CA/?faq=wxPmdnWsev1xGRUf58oDC8

Secondary Master Reset

Ensure the watch is powered off²
Press and hold the Down, Start, and Back buttons
Power the watch on while holding these buttons
After the first beep release the Start button
After the second beep release the remaining buttons

(Just double-checking as ppl mean different things when they say "hard reset".)

Also, have you tried connecting the watch to a PC or Mac with the USB cable and launching Garmin Express?

0 RyanLangley over 4 years ago in reply to WillNorthYork

I tried all that. Nothing :(.

0 rick999888 over 4 years ago

Exactly what happened to me today, froze whilst out on a run, hard boot and now stuck in a boot loop.

0 aribeirosousa over 4 years ago in reply to rick999888

The same happened to me yesterday after a hard reset because of the battery draining issues

0 rick999888 over 4 years ago in reply to aribeirosousa

Sent mine off to Garmin now for them to look at. Very smooth process and easy to get a hold of and speak to. I hope there will be a good resolution.

0 jose.cboliveira over 4 years ago

There is a different method here:

forums.garmin.com/.../stuck-in-boot-----looping-during-booting

0 rick999888 over 4 years ago in reply to jose.cboliveira

Thank you, but I have tried that too. It may work for some people though so a good tip.