Daily heart rate not showing data from Edge 830

Hello, I have a Fenix 6 Pro and an Edge 830 for cycling. Yesterday I did a ride where I had my F6 on my wrist, but was recording the ride with my Edge 830 and a HR strap. The activity imported into GC, however when I looked at the HR data from the day it only shows the HR taken from my F6 (which is way lower than it actually was). It recognizes that I did a biking activity, but the HR data is from the F6 and not the Edge 830. PhysioTrueup is on, but I am not sure how well that actually works. Any ideas?

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0 GWHawk over 3 years ago

From what I am reading, the HR graph can only show HR from 1 device. IMHO it should be able to combine or shift between devices. This is so different to everyone's expectations that it needs to be fixed.

I would even suggest hierarchy of devices - HR strap>optical etc

0 eezytiger over 3 years ago in reply to GWHawk

As far as I can tell the graph in Garmin Connect Mobile and Web will combine HR data from more than one device.

Yesterday I charged my 6X for just over an hour. Before I removed the watch from my wrist I booted up my 5X+, made sure both watches were synced through Garmin Connect Mobile, and then wore the 5X+ while my 6X was charging. My graph is unbroken.

FWIW, here's my graph for yesterday. 6X was charging from 17:05 to 18:07.

I don't know what would happen when using an Edge for recording and a Fenix passively. You'd think the recorded activity would trump the passively worn watch. But maybe, with the watch set as Primary activity tracker, it continues to keep the upper hand in the daily tracking.

Personally, when using a bike computer (Edge in the past, ELEMNT more recently) I always dual record the activity to watch and bike computer, so the issue never arises.

0 eezytiger over 3 years ago in reply to eezytiger

Just looking here about Physio TrueUp..

https://support.garmin.com/en-US/?faq=EjPECQK58qA0xzJ5X74vm7

There is no mention of synchronizing heart rate data, although plenty of other data is. I suspect the problem for the OP is that both devices were active and generating heart rate data, whereas in my example my 6X was inactive while charging and the data from the 5X+ filled the gap rather than trying to replace anything.

0 StuartA over 3 years ago in reply to eezytiger

I had the same issue and questioned Garmin Support the response was,

The HR data recorded with the HRM during the activity will be locked to the activity and will not contribute to the daily summary as you have the watch set as the Primary tracker it seems.

0 StuartA over 3 years ago in reply to StuartA

The only solution I was advised of was is to start the activity on the watch at the same time but discard it at the end. Due to the sampling rates being higher when in an activity vs normally daily tracking, it will give a much better view on the daily summary,

0 punkgeek over 3 years ago in reply to StuartA

yes, this works. Also, the HRM-PRO strap hides this problem (because it is a 'first class' device that also talks to garmin connect via bluetooth).

0 GWHawk over 3 years ago in reply to eezytiger

Hmm that’s exactly how it should work. Were you wearing a heart rate monitor that was somehow synced with both watches or direct to Garmin Connect even though one was charging?

0 GWHawk over 3 years ago in reply to StuartA

I have a chest HR monitor which I wear when cycling, i can sync that up to multiple devices at a time, so at least I will have consistent HR data with that work around.

0 eezytiger over 3 years ago in reply to GWHawk

No chest strap. Just two Fenix watches.

0 GWHawk over 3 years ago in reply to eezytiger

I see, it must be physio true up in action. Will test that out today! Thanks for your help.