Hi, purchased 6x pro sapphire in the uk. Box and watch don’t state pro! Serial number does belong to a pro, software is a 6x and needs updating !can anyone explain ? Us unboxing videos show pro on both thanks

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C.sco over 4 years ago in reply to C.sco +3 verified

C.sco said:
It was a strange marketing decision for Garmin to decide to leave the word "Pro" off all of the sapphire models. It's caused a LOT of confusion among consumers.

They really should…
NemoSandman over 4 years ago +2 verified

All sapphire are Pro.
All 6X are "Pro" (with cartography).

I guess you got a pro. ;-)
C.sco over 4 years ago +2 verified

It was a strange marketing decision for Garmin to decide to leave the word "Pro" off all of the sapphire models. It's caused a LOT of confusion among consumers.

They really should start calling…

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The Sapphire version includes the Pro features. I own a 6 Sapphire and includes maps, for example. I'm looking at the box it came in and I don't see the word Pro either.

+1 K2 over 4 years ago

I don't think the sapphires say pro anywhere, just "sapphire." Same with the engraving on the back of the watch, and in Garmin Connect, should just say fenix 6x sapphire. Some integrations like strava may list it as "Fenix 6x."

Totally normal to retire multiple software updates out of the box, that's just the world we live in, it should update you to 15.20 and have a bunch of map updates.

I was confused as to whether the sapphires were pro models too, because Garmin has so dang many variants. But yes, if your watch says sapphire on it, it is a pro model (with onboard maps and music supported).

+1 NemoSandman over 4 years ago

All sapphire are Pro.
All 6X are "Pro" (with cartography).

I guess you got a pro. ;-)

0 5931744 over 4 years ago in reply to K2

Thanks

been very helpful

0 5931744 over 4 years ago in reply to Dan.Boilermaker

Thanks for putting my mind at rest. I have now noticed in some other videos the ward pro is mentioned when it isn’t a sapphire !

+1 spamdog over 4 years ago

Will say on the back of the box too what features it has... i.e. Topo maps

+1 C.sco over 4 years ago

It was a strange marketing decision for Garmin to decide to leave the word "Pro" off all of the sapphire models. It's caused a LOT of confusion among consumers.

They really should start calling the sapphire watches "Pro Sapphire", it would end a lot of confusion, plus it just sounds better, so it's a win-win for them.

0 5931744 over 4 years ago in reply to NemoSandman

0 5931744 over 4 years ago in reply to C.sco

Haha it does sound better

thanks

+1 K2 over 4 years ago in reply to C.sco

I literally cancelled my order a couple of times as I was unsure if the watch I put in cart was a plain "Sapphire" or Pro "Sapphire." I eventually had to parse through the product description to confirm all Sapphires come with topo and music before pulling the trigger.